Ron McFarland PhDWhat happened to CarMax?In 2022, CarMax experienced a decline in auto sales due to the increase in inflation and ramping interest rates (Ballard, 2022). As a…Jan 24, 20232
InCarMax Experience DesignbyScott WilsonWhy UX Writers Have to Learn to Be Less PoliteBecause you don’t want anything distracting from your messageJan 27, 20225
onlyusedteslaCarvana and CarMax Present a Tale of Normalization to Come for the Used Car MarketThe used car market is set for a correction steadily back to normalized levels, as indicated by the grand fall of Carvana and a…Dec 24, 2022Dec 24, 2022
InThe IOT MagazinebyMindbowserGroupon and CarMax Discuss Mobile and Digital Product Strategy at the Open Mobile & Digital…In 2019, an exemplary customer experience strategy will be the difference between your brand and your closest competitor. In fact, a…Sep 5, 2019Sep 5, 2019
InReviewed AwakeningsbyAmit AroraCarmax in Plano, TX was a complete disappointmentDear Carmax, Apr 28, 2021Apr 28, 2021
Ron McFarland PhDWhat happened to CarMax?In 2022, CarMax experienced a decline in auto sales due to the increase in inflation and ramping interest rates (Ballard, 2022). As a…Jan 24, 20232
InCarMax Experience DesignbyScott WilsonWhy UX Writers Have to Learn to Be Less PoliteBecause you don’t want anything distracting from your messageJan 27, 20225
onlyusedteslaCarvana and CarMax Present a Tale of Normalization to Come for the Used Car MarketThe used car market is set for a correction steadily back to normalized levels, as indicated by the grand fall of Carvana and a…Dec 24, 2022
InThe IOT MagazinebyMindbowserGroupon and CarMax Discuss Mobile and Digital Product Strategy at the Open Mobile & Digital…In 2019, an exemplary customer experience strategy will be the difference between your brand and your closest competitor. In fact, a…Sep 5, 2019
InReviewed AwakeningsbyAmit AroraCarmax in Plano, TX was a complete disappointmentDear Carmax, Apr 28, 2021
InMHCI Capstone 2021 — Team CarMaxbyWill KuhlkeWhere the Rubber Meets the RoadSprint 3 is underway and our team is ready to start understanding what our hours of research are trying to tell us.Mar 29, 2021
beckyblantonWhere are all the salespeople when you’re old?Because of my recent car accident — the one where the other guy was 100% at fault and I get a check to buy another car, I stopped by Carmx…Jan 20, 2021
Min-Tak CheungTrue Story: I Sold my used Tesla Model 3 to CarMax for a Profit !!!Still hard believe that I actually made a profit for driving a Tesla Model 3 for 14 straight monthsOct 30, 2020
