Anand LahotiFine Tuning and Deploying your own LLM (Part— 1: Things you need)Many people have been trying to fine-tune existing LLMs for their own use (personal/commercial). While people in the industry are able to…Sep 24
Babak HosseinzadehContact Center Modernization PatternsIn a previous post on LinkedIn, I wrote about Call Center to Digital Interaction Center path & capabilities. The common goals for these…Oct 18, 2023
Voxtron CloudVoxtron: Your Premier CCaaS Provider in the Middle EastThe modern customer journey is a winding path, weaving through phone calls, emails, social media messages, and live chats. Businesses need…Dec 19, 2023Dec 19, 2023
Anna MavisMastering AI + CCaaS: Turning Challenges into SolutionsA new era of AI is upon us, and it’s revolutionizing the way businesses interact with their customers.Dec 2Dec 2
InNeuralSpacebyFelix LaumannEnhancing Customer Interactions in CCaaS: The Power of Dialectal TTS VoicesIn an era where customer service defines the success of businesses, the evolution of Contact Center as a Service (CCaaS) has become a…Dec 13, 2023Dec 13, 2023
Anand LahotiFine Tuning and Deploying your own LLM (Part— 1: Things you need)Many people have been trying to fine-tune existing LLMs for their own use (personal/commercial). While people in the industry are able to…Sep 24
Babak HosseinzadehContact Center Modernization PatternsIn a previous post on LinkedIn, I wrote about Call Center to Digital Interaction Center path & capabilities. The common goals for these…Oct 18, 2023
Voxtron CloudVoxtron: Your Premier CCaaS Provider in the Middle EastThe modern customer journey is a winding path, weaving through phone calls, emails, social media messages, and live chats. Businesses need…Dec 19, 2023
Anna MavisMastering AI + CCaaS: Turning Challenges into SolutionsA new era of AI is upon us, and it’s revolutionizing the way businesses interact with their customers.Dec 2
InNeuralSpacebyFelix LaumannEnhancing Customer Interactions in CCaaS: The Power of Dialectal TTS VoicesIn an era where customer service defines the success of businesses, the evolution of Contact Center as a Service (CCaaS) has become a…Dec 13, 2023
515 EngineA Beginner’s Guide to CCaaSDive into the world of CCaaS and learn how it can help you streamline your operations.May 15, 2023
Exotel — Leading Connected Conversation PlatformEnhance CX with the Power of AI and AutomationEnterprise contact centers play a crucial role in delivering exceptional customer experiences. They handle various tasks, including…Nov 9, 2023
Route Mobile10 Ways to Streamline Supply Chain Operations with CCaaSIn today’s rapidly evolving business landscape, supply chain operations need to be efficient and streamlined for companies to remain…Aug 7, 2023
