Anand LahotiFine Tuning and Deploying your own LLM (Part— 1: Things you need)Many people have been trying to fine-tune existing LLMs for their own use (personal/commercial). While people in the industry are able to…Sep 24
Salesforce 101Winter ’25 | Bring Your Own Channel for Contact Center as a Service (CCaaS)Bring Your Own Channel for Contact Center as a Service (CCaaS) is a feature within Salesforce Service Cloud that allows businesses to…Oct 2
BlackchairCCaaS and CRM integrations in 2024: It’s a whole new worldCustomers today are demanding more personalization, faster service delivery, and convenience in communications. Whichever business can…Jun 16Jun 16
DialShreeWhat is CCaaS, (Contact Center as a Service)?CCaaS is a customer experience solution based on the cloud that helps businesses to interact with their customers seamlessly via multiple…Sep 16Sep 16
Voxtron CloudVoxtron: Your Premier CCaaS Provider in the Middle EastThe modern customer journey is a winding path, weaving through phone calls, emails, social media messages, and live chats. Businesses need…Dec 19, 2023Dec 19, 2023
Anand LahotiFine Tuning and Deploying your own LLM (Part— 1: Things you need)Many people have been trying to fine-tune existing LLMs for their own use (personal/commercial). While people in the industry are able to…Sep 24
Salesforce 101Winter ’25 | Bring Your Own Channel for Contact Center as a Service (CCaaS)Bring Your Own Channel for Contact Center as a Service (CCaaS) is a feature within Salesforce Service Cloud that allows businesses to…Oct 2
BlackchairCCaaS and CRM integrations in 2024: It’s a whole new worldCustomers today are demanding more personalization, faster service delivery, and convenience in communications. Whichever business can…Jun 16
DialShreeWhat is CCaaS, (Contact Center as a Service)?CCaaS is a customer experience solution based on the cloud that helps businesses to interact with their customers seamlessly via multiple…Sep 16
Voxtron CloudVoxtron: Your Premier CCaaS Provider in the Middle EastThe modern customer journey is a winding path, weaving through phone calls, emails, social media messages, and live chats. Businesses need…Dec 19, 2023
SightCall VISIONWelcome to the Cloud: Trends in Contact Center TechnologyWelcome to the future of contact center technology.Aug 18, 2023
Felix LaumanninNeuralSpaceEnhancing Customer Interactions in CCaaS: The Power of Dialectal TTS VoicesIn an era where customer service defines the success of businesses, the evolution of Contact Center as a Service (CCaaS) has become a…Dec 13, 2023
Exotel — Leading Connected Conversation PlatformEnhance CX with the Power of AI and AutomationEnterprise contact centers play a crucial role in delivering exceptional customer experiences. They handle various tasks, including…Nov 9, 2023
