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Utkarsh ShuklaThe role of chatbots in customer service and supportWith the increasing use of technology, businesses are trying to keep up with the advancements by incorporating them into their processes…Feb 19, 2023
Sainapse AIAI is your latest employee hire; do you ‘trust’ her?The present is a significant point of inflection for enterprises in their digital journeys. Even as cloud and SaaS promise to free business…Feb 14, 2022
InChatbots LifebySanjoy RoyCHATBOTS FOR CUSTOMER SERVICEA few days ago I had a terrible shopping experience while browsing for an Ethnic wear on India’s biggest clothing website. I was looking…Jun 24, 2020
Autonom8How to Improve Customer Experience Using Call Center ChatbotsCall centers are high-pressure environments. In a 24×7 world, your customer support agents are perpetually overloaded. In most cases…May 13, 2020
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