Andrii YeshchenkoReal Estate Customer Journey with HubspotInspired by a recent case this study goes through buyer personas, customer touchpoints, and their visualization with a simple journey.Feb 20
Almohannad AlsbeaiMoments of Truth (MOT)Preface Have you ever wondered how the value of products or services is created in consumers’ minds? When you receive any service from a…Aug 28, 2023
Almohannad AlsbeaiMastering the Zero Moment of TruthIntroduction: Previously, I spoke about moments of truth in a previous article, which you can find here. While writing that article…Sep 4, 2023Sep 4, 2023
Anna BelenkoinXsolla DesignWhat to do if you need to create a Customer Journey Map but there are no customers yetWhat is a Customer Journey Map? It is the customer’s journey from when they decide to buy a product to when they stop using it. To draw up…Mar 24, 2023Mar 24, 2023
Andrii YeshchenkoReal Estate Customer Journey with HubspotInspired by a recent case this study goes through buyer personas, customer touchpoints, and their visualization with a simple journey.Feb 20
Almohannad AlsbeaiMoments of Truth (MOT)Preface Have you ever wondered how the value of products or services is created in consumers’ minds? When you receive any service from a…Aug 28, 2023
Almohannad AlsbeaiMastering the Zero Moment of TruthIntroduction: Previously, I spoke about moments of truth in a previous article, which you can find here. While writing that article…Sep 4, 2023
Anna BelenkoinXsolla DesignWhat to do if you need to create a Customer Journey Map but there are no customers yetWhat is a Customer Journey Map? It is the customer’s journey from when they decide to buy a product to when they stop using it. To draw up…Mar 24, 2023
Mariia LozbenThe road to user-centered design: best practices for customer journey mappingAs a senior UX and UI Designer with many years of practical experience, I’ve come to appreciate the critical role of customer journey…Feb 21, 2023
OlegHow to improve a product using CJMIn previous articles, I talked about in-depth interviews and usability-testing. Today we will talk about a tool that helps to visualize the…Jul 20, 2022
