Max PartainThe Power of a Timecode Overlay: How to Keep Your Video Drafts in PerspectiveWhen you’re deep in the editing process, there’s nothing more frustrating than a client taking your rough draft too seriously. You know…Nov 7
Katherine Porter, the Resourceful LawyerWhat is Law Firm Service Design?A Holistic Approach to the Client ExperienceMay 1
Erin PenningsYour #1 Best Lead Generation Tool Is Your Client ExperienceAs a service business, you want to stand out FAR above your competition and generate high quality, consistent leads at the same time. Heck…Jun 19Jun 19
Jason PiaseckiCustomer Experience Lessons from Banana BallPractical advice for businesses from a baseball maverick.Jun 11Jun 11
Katherine Porter, the Resourceful Lawyer7 Client Experience Statistics Lawyers Need to KnowClient experience is more than a buzzword, it is essential to law firm success. While lawyers may feel like investing in service design to…May 31May 31
Max PartainThe Power of a Timecode Overlay: How to Keep Your Video Drafts in PerspectiveWhen you’re deep in the editing process, there’s nothing more frustrating than a client taking your rough draft too seriously. You know…Nov 7
Katherine Porter, the Resourceful LawyerWhat is Law Firm Service Design?A Holistic Approach to the Client ExperienceMay 1
Erin PenningsYour #1 Best Lead Generation Tool Is Your Client ExperienceAs a service business, you want to stand out FAR above your competition and generate high quality, consistent leads at the same time. Heck…Jun 19
Jason PiaseckiCustomer Experience Lessons from Banana BallPractical advice for businesses from a baseball maverick.Jun 11
Katherine Porter, the Resourceful Lawyer7 Client Experience Statistics Lawyers Need to KnowClient experience is more than a buzzword, it is essential to law firm success. While lawyers may feel like investing in service design to…May 31
SmartKarrot Inc.Measuring & Demonstrating Customer Success ImpactAs someone who has traversed the realms of both Customer Success and Marketing, I find myself uniquely positioned to shed light on the…Jan 18
