Client Relationship

“Reviews = Referrals = Revenue.” On the 22nd of March, 2022, I received an offer from a previous client I had worked with. A pleasant surprise it was because that day happened to be my birthday. I had previously helped him write personalized first lines for his company and had…

Selling creative work can feel like climbing a mountain. Questioning your skillset each and every step along the way. But theres a few simple techniques you can use to overcome client objections. And by using them you can start to: - Get more work - Get better work - Increase your rates…

Reflections Of A Small Business Owner Turned Freelancer Hi, I’m Annie Aaroe, a b2b email marketing specialist for SaaS companies… But I’m also Annie Wadsworth, owner and operator of my family’s local bagel shop in Upstate, New York, aka “The Bae-Gal” I keep two names, one of them my maiden name, because it helps me separate my two…

Marketers and business leaders know that a rich understanding of their clients’ style, preferences, needs and priorities is essential to strong relationships, exceptional service and sustained business growth. It’s easy to fall into the trap of assuming you know everything about your customers. These blind spots can lead to missed…

Are you a hair stylist or salon owner looking for tips to acquire regular, loyal clients? Securing repeat customers is one of the key factors that can positively affect your business’s success. After all, customer loyalty leads to profitability through Loyalty Programs and returning customers who are happy with the…

An Organisation on a Mission REFORM Alliance, whose Main Board comprises high-profile leaders such as Jay Z, Michael Rubin and Meek Mill, are a large non-profit organisation based in the USA. Their mission is to transform probation and parole by changing laws, systems and culture to create real pathways to work and wellbeing. Why? To…

We’ve found expectation management is an important part of building trust between us and our clients. …