VenkatinAI Profit MakerAI in Customer Service: A Guide to Contact Centers as a Service (CCaaS) with Real-Time ExamplesIn today’s business landscape, customer service is more crucial than ever. Companies need to meet customer expectations quickly and…Sep 1
Ratan KumarHow to Set up an Omnichannel Modern Contact Centre using AWS Connect?Covid-19 has been hard for all businesses small and large, but especially for those whose technology setup didn’t equip their staff to…Apr 4, 2020
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Sabio GroupCould ChatGPT herald the next stage for CX AI adoption?By Joe O’Brien, Corporate Communications Manager, Sabio GroupFeb 27, 2023Feb 27, 2023
VenkatinAI Profit MakerAI in Customer Service: A Guide to Contact Centers as a Service (CCaaS) with Real-Time ExamplesIn today’s business landscape, customer service is more crucial than ever. Companies need to meet customer expectations quickly and…Sep 1
Ratan KumarHow to Set up an Omnichannel Modern Contact Centre using AWS Connect?Covid-19 has been hard for all businesses small and large, but especially for those whose technology setup didn’t equip their staff to…Apr 4, 2020
TestFyraPreparing for Tomorrow: Transitioning from PSTN to Next-Gen Communication TechnologiesThe Impending PSTN SunsetJul 16
Sabio GroupCould ChatGPT herald the next stage for CX AI adoption?By Joe O’Brien, Corporate Communications Manager, Sabio GroupFeb 27, 2023
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Humley LtdChanging the customer service landscape with hyper-automationAuthors: Sarah Hayward-Topping, Intelligent Automation Consultant Conversational AI, Ciklum & Adam Harrold, CEO, HumleySep 27, 2022