Conversational Commerce

San Francisco, April 14, 2022 — Elloe.ai a US-based conversational commerce (c-commerce) startup focused on Kenya and emerging markets, has raised $1 million in pre-seed round of financing. The round was led by Philippines Mad Ventures, Inc, a venture capital firm. Founded by Cambridge graduate and serial entrepreneurs, Owen Sakawa…

Let’s be honest. Most chatbots suck. But not for the reason you think of. It’s not always the result of poorly developed technology or because chatbots are not AI enough. (Actually, I don’t understand the hype toward conversational AI when in reality, the thing that determines the positive chatbot experience…

Who are we? Hey! I’m Dan and alongside my co-founder Alex we’re building Expertly. I’ve worked as a software engineer for the best part of a decade, working at hedge funds in London and Amsterdam before entering the start up scene and working at some successful start ups such as PayAut. …

As we entered 2022, anticipating the end of the pandemic (y’know, the “end-emic”), I penned this article on the Opus Research Webiste. Now I want to share it here: It’s called “Say Goodbye to CCaaS: How the Conversational Cloud will Evolve in 2022” Here are the trends that should inform…

We are now on the verge of another fundamental shift in the e-commerce industry. With millions of new users onboarding the e-commerce service from Bharat, it is all the more critical to keep up with the pace of rapidly changing consumer behaviours and expectations and innovate in a saturated market…

How to develop and use them for your brand — You’d rather read this in German? Hier entlang. — Susann Pocha, Conversational Designer and UX Writer at think moto, explains how to develop chatbots that have a real benefit for the brand.— Translated by Sonja Reichel This past year, we have designed and refined a wide range of chatbots. One…

So, 2022 is here and as always a lot of predictions are coming out from experts for different sectors. Similarly, WhatsApp predicts 2022 tech trends for India and shared the predictions that could transform the overall business scenario for the better. WhatsApp officials have said in a statement that, “In…

Do you know how chatbots are being used by businesses? Today, businesses use chatbots for customer service, lead generation, personalized product recommendations, product selling, and many more things. In this article, I’ve listed the 6 best chatbots in India by top brands across different sectors. So, if you want to…