Sorry to burst your [chat] bubble
Conversational commerce isn’t merely about texting bots 💬
connie chan has posted this critique of Conversational Commerce last Thursday:
I am not totally convinced that the messenger “platforms” such as Messenger or WhatsApp are the only road to the future.
There are use cases that fit well to them (imho everything service oriented) and others that don’t (imho journalism might be one of them). With push becoming the top level layer of the future the whole “an…