Josh Mckissock - Customer Success LeaderCS 101: Part 2 — Why Does CS Matter in SaaS?The old way of buying software was to purchase a CD, install the software, and then several years later when you needed an upgrade you…Dec 2, 20221
Ruchi RajQuick Dictionary for a CSMDo you often wonder “What does an NPS score mean” , “What is CSAT score”, or “What is the difference between an upsell or cross-sell”? Be…May 6, 2022May 6, 2022
Universal AgileGood Scrum Master vs. Great Scrum MasterConfused after reading the heading? Let’s dive in and see what the real difference is.May 2, 2022May 2, 2022
SmartKarrot Inc.What to Look for When Hiring a CSM?Customer success is essential when it comes to raising your monthly recurring revenue (MRR) and reducing churn. That makes it very…May 27, 2020May 27, 2020
Josh Mckissock - Customer Success LeaderCS 101: Part 2 — Why Does CS Matter in SaaS?The old way of buying software was to purchase a CD, install the software, and then several years later when you needed an upgrade you…Dec 2, 20221
Ruchi RajQuick Dictionary for a CSMDo you often wonder “What does an NPS score mean” , “What is CSAT score”, or “What is the difference between an upsell or cross-sell”? Be…May 6, 2022
Universal AgileGood Scrum Master vs. Great Scrum MasterConfused after reading the heading? Let’s dive in and see what the real difference is.May 2, 2022
SmartKarrot Inc.What to Look for When Hiring a CSM?Customer success is essential when it comes to raising your monthly recurring revenue (MRR) and reducing churn. That makes it very…May 27, 2020
InIngeniously SimplebyBen ManciniThursday Thought — The reality of certification over experienceThe Thursday Thought piece is our semi regular look at the world of software development. Always thought provoking, sometimes strongly…Feb 20, 20201
