Rahul MishraHow to Enhance Your Contact Center Efficiency with ServiceNow CTI IntegrationRunning a contact center is no walk in the park, right? The calls never stop, and customers expect their issues to be resolved immediately…Dec 6
InThe Tech BiblebyRahul MishraHow to Deliver a Refined CX with Amazon Connect ServiceNow IntegrationIrrespective of the vertical or industry, contact center agents face customer backlash when queries aren’t addressed on time. It is not…Jun 17
InAI Simplified in Plain EnglishbyRahul MishraHow Zendesk CTI Features Simplify Support OperationsIf you are in a contact center business, you can’t ignore how important it is to focus on delivering exceptional customer service. It is…Nov 25Nov 25
Rahul Mishra6 Ways to Revamp CX with Amazon Connect Salesforce Integration“Look, yours is a pathetic customer service. I’ve been calling you repeatedly to initiate my refund. I’m filing a complaint against your…May 23May 23
InArtificial Intelligence in Plain EnglishbyRahul MishraReduce Average Handle Time in the Healthcare Industry with Epic CTI IntegrationWith the involvement of new technologies and solutions, customer service in the healthcare industry is evolving rapidly. Patients are…Nov 13Nov 13
Rahul MishraHow to Enhance Your Contact Center Efficiency with ServiceNow CTI IntegrationRunning a contact center is no walk in the park, right? The calls never stop, and customers expect their issues to be resolved immediately…Dec 6
InThe Tech BiblebyRahul MishraHow to Deliver a Refined CX with Amazon Connect ServiceNow IntegrationIrrespective of the vertical or industry, contact center agents face customer backlash when queries aren’t addressed on time. It is not…Jun 17
InAI Simplified in Plain EnglishbyRahul MishraHow Zendesk CTI Features Simplify Support OperationsIf you are in a contact center business, you can’t ignore how important it is to focus on delivering exceptional customer service. It is…Nov 25
Rahul Mishra6 Ways to Revamp CX with Amazon Connect Salesforce Integration“Look, yours is a pathetic customer service. I’ve been calling you repeatedly to initiate my refund. I’m filing a complaint against your…May 23
InArtificial Intelligence in Plain EnglishbyRahul MishraReduce Average Handle Time in the Healthcare Industry with Epic CTI IntegrationWith the involvement of new technologies and solutions, customer service in the healthcare industry is evolving rapidly. Patients are…Nov 13
InNerd For TechbyRahul MishraTop 4 Features to Look for in CTI Connector for Microsoft Dynamics 365Microsoft Dynamics 365 is one of the widely used CRM for managing a company’s interactions with existing and prospective customers. It…Jul 22
Rahul MishraReducing Contact Center Operational Costs with Avaya Salesforce CTI IntegrationContact centers have become the backbone of any business, delivering exceptional performance and productivity. Hence, it is vital for…Nov 8
InNerd For TechbyRahul MishraEmpowering Agents with Cisco ServiceNow IntegrationAgents have been the pillar of customer experience and hold the power to boost your brand value with their services. Thus, it should be a…Sep 15
