AI for Call Centers | Support Customer with AI10 Effective Tips for Call Center Cost ReductionDid you know? Call centers are essential for helping customers but can be very expensive to run. Companies always look for ways to save…Jun 11
Ahmed HagaginHelloTechImplementing change management practices to de-risk new feature releases for internal usersco-author: Mathias ScholtysekFeb 23, 20233
Carlos HelpdeskThe 3 strike rule on ITSM and incident managementMeaning, why should you care and how to design it.Mar 1, 2023Mar 1, 2023
AI for Call Centers | Support Customer with AIStrengthening Customer Relationships: The Human Touch in Business GrowthDid you know that 86% of consumers are willing to pay more for a better customer experience? In a world dominated by technology, human…May 24May 24
Discover Financial ServicesinTech @ DiscoverHow Discover’s Chatham Technology Hub Teams Are Driving Business Impact on the South Side of…By Margaret Mayer, Vice President of Application Development at Discover and Joe Mills, Director of Transformation Strategy and Automation…Jul 10, 2023Jul 10, 2023
AI for Call Centers | Support Customer with AI10 Effective Tips for Call Center Cost ReductionDid you know? Call centers are essential for helping customers but can be very expensive to run. Companies always look for ways to save…Jun 11
Ahmed HagaginHelloTechImplementing change management practices to de-risk new feature releases for internal usersco-author: Mathias ScholtysekFeb 23, 20233
Carlos HelpdeskThe 3 strike rule on ITSM and incident managementMeaning, why should you care and how to design it.Mar 1, 2023
AI for Call Centers | Support Customer with AIStrengthening Customer Relationships: The Human Touch in Business GrowthDid you know that 86% of consumers are willing to pay more for a better customer experience? In a world dominated by technology, human…May 24
Discover Financial ServicesinTech @ DiscoverHow Discover’s Chatham Technology Hub Teams Are Driving Business Impact on the South Side of…By Margaret Mayer, Vice President of Application Development at Discover and Joe Mills, Director of Transformation Strategy and Automation…Jul 10, 2023
AI for Call Centers | Support Customer with AIHow Small Businesses Can Leverage Customer Service for Better ProfitabilityIn the competitive landscape of small businesses, where every interaction counts, customer service isn’t just a support function — it’s a…Apr 29
DealMeGoodDealMeGood — DMG a leading Online Recharge and Shopping Voucher PlatformIndia’s fastest growing online recharge online portal, DealMeGood is steadily making its roots even stronger than before in the Indian…Mar 3, 2021
Marketing Matters And MoreinLong. Sweet. Valuable.The less we listen to customers, the more customer-focused we become.Sounds absurd, right?Apr 23