Dan BeaulieuKnow Your CustomersIn whatever you do, whatever you are selling, you have to know your customers and you have to know them better than they know themselves.Jul 12
Etienne YuaninBootcampDon’t make this common job interview mistakeIt’s not about you, it’s about being usefulFeb 72
Alexandros ShomperinBootcampIs the Customer always right? It depends …The phrase “the customer is always right” has been a staple in customer service for decades and has been influential as it has been…May 12May 12
Ruang Cipta SolusiCustomer Centricity in the Digital Age: Level Up Your Customer Experience GameYo, business peeps! Let’s talk about customers. They’re the real MVPs, right? But in today’s digital jungle, keeping them happy can feel…Jul 10Jul 10
Nima TorabiinBeyond the BuildProduct Managers’ Guide to Excellence in ‘Customer Obsession’‘Customer Obsession’ is the playground for product success and business performance, a North Star that leads to sustainable growth and…Apr 3Apr 3
Dan BeaulieuKnow Your CustomersIn whatever you do, whatever you are selling, you have to know your customers and you have to know them better than they know themselves.Jul 12
Etienne YuaninBootcampDon’t make this common job interview mistakeIt’s not about you, it’s about being usefulFeb 72
Alexandros ShomperinBootcampIs the Customer always right? It depends …The phrase “the customer is always right” has been a staple in customer service for decades and has been influential as it has been…May 12
Ruang Cipta SolusiCustomer Centricity in the Digital Age: Level Up Your Customer Experience GameYo, business peeps! Let’s talk about customers. They’re the real MVPs, right? But in today’s digital jungle, keeping them happy can feel…Jul 10
Nima TorabiinBeyond the BuildProduct Managers’ Guide to Excellence in ‘Customer Obsession’‘Customer Obsession’ is the playground for product success and business performance, a North Star that leads to sustainable growth and…Apr 3
Shep HykenCustomer Focused Leadership with Blake MorganHow to Get into the Customer Experience MindsetJul 2
ScullyinBootcampPain points only exist within the context of jobs-to-be-donea helpful mental model for unlocking the problem spaceApr 11