Shep HykenThree Things You Must Know About Dealing with Angry CustomersHow to handle angry customers is a topic I’ve covered in the past. Recently, I was interviewed by three different reporters/authors about…3h ago
Assaf PelegLessons Learned from The Mom TestRecently, several people recommended I read “The Mom Test” by Rob Fitzpatrick, a book focused on navigating and handling customer…Oct 6
Benevolence TechnologiesBridging the Gap Between Insurers and Customers: The Impact of Customer Communication Management…In today’s fast-paced and ever-evolving insurance industry, the importance of effective communication between insurers and customers cannot…Oct 18Oct 18
Eugene GrayMastering the Art of Emotional Sales: 5 Strategies That Drive ConversionsIn today’s competitive market, the key to successful sales lies not only in the quality of the product or service, but also in the…Jan 22Jan 22
Benevolence TechnologiesUnlocking the Power of OpenText Exstream: Elevating Your Customer Communications to the Next LevelIn today’s fast-paced digital world, customer communications play a crucial role in shaping the overall experience and satisfaction. As…Oct 10Oct 10
Shep HykenThree Things You Must Know About Dealing with Angry CustomersHow to handle angry customers is a topic I’ve covered in the past. Recently, I was interviewed by three different reporters/authors about…3h ago
Assaf PelegLessons Learned from The Mom TestRecently, several people recommended I read “The Mom Test” by Rob Fitzpatrick, a book focused on navigating and handling customer…Oct 6
Benevolence TechnologiesBridging the Gap Between Insurers and Customers: The Impact of Customer Communication Management…In today’s fast-paced and ever-evolving insurance industry, the importance of effective communication between insurers and customers cannot…Oct 18
Eugene GrayMastering the Art of Emotional Sales: 5 Strategies That Drive ConversionsIn today’s competitive market, the key to successful sales lies not only in the quality of the product or service, but also in the…Jan 22
Benevolence TechnologiesUnlocking the Power of OpenText Exstream: Elevating Your Customer Communications to the Next LevelIn today’s fast-paced digital world, customer communications play a crucial role in shaping the overall experience and satisfaction. As…Oct 10
Annika DunawayWhy Change Is So Hard: A Journey Through the Human MindChange is a peculiar thing. We all know it’s necessary and often the key to growth, success, and happiness. Yet, when it comes to making a…Aug 12
Nexie VerenaWhy Document Management Solutions are Vital for Banking ServicesIn today’s fast-paced financial environment, effective document management plays a critical role in maintaining operational efficiency…Dec 1
