Exotel — Leading Connected Conversation PlatformPower of Empathy: The Key Ingredient for Crafting Exceptional CustomerArtificial Intelligence (AI) has significantly transformed the customer experience landscape by empowering businesses to gather valuable…Jul 31, 2023
Rachad Najjar, Ph.DAI-Based KM Features for Knowledge Centered Services.This Blog is an expansion of the original study on AI Integration Strategy for Learning and Knowledge Management Solutions.Jul 14, 2023Jul 14, 2023
InHunch TechbyMatt AyersChapter 03: How to identify a customer needTo identify a customer need, explore the quotes you have captured from your conversations. You’ll start to see common patterns that could…Jul 17, 2019Jul 17, 2019
Neeraj GuptaHow to judge if your startup idea is worth the grindThe Mom test is a book about extracting valuable insights from any customer conversation you are having for your product. This book will…Mar 30, 2023Mar 30, 2023
Exotel — Leading Connected Conversation PlatformPower of Empathy: The Key Ingredient for Crafting Exceptional CustomerArtificial Intelligence (AI) has significantly transformed the customer experience landscape by empowering businesses to gather valuable…Jul 31, 2023
Rachad Najjar, Ph.DAI-Based KM Features for Knowledge Centered Services.This Blog is an expansion of the original study on AI Integration Strategy for Learning and Knowledge Management Solutions.Jul 14, 2023
InHunch TechbyMatt AyersChapter 03: How to identify a customer needTo identify a customer need, explore the quotes you have captured from your conversations. You’ll start to see common patterns that could…Jul 17, 2019
Neeraj GuptaHow to judge if your startup idea is worth the grindThe Mom test is a book about extracting valuable insights from any customer conversation you are having for your product. This book will…Mar 30, 2023
InHunch TechbyMatt AyersIntroduction: Customer ConversationsLearn how to talk to your customers and find what they needJul 17, 2019
Ramneek JainTips To Conduct Good Customer Conversations — for all teamsCustomer Experience is everybody’s job. And that makes it everybody’s job to know and understand the customer better. In their effort to…Jan 25, 2023
InHunch TechbyMatt AyersChapter 04: What to do with Customer NeedsIdentified customer needs are gold. They become the basis for new ideas about new products, services, or features. Your ideas are only as…Jul 17, 2019
