Rachad Najjar, Ph.DAI-Based KM Features for Knowledge Centered Services.This Blog is an expansion of the original study on AI Integration Strategy for Learning and Knowledge Management Solutions.Jul 14, 2023
Exotel — Leading Connected Conversation PlatformPower of Empathy: The Key Ingredient for Crafting Exceptional CustomerArtificial Intelligence (AI) has significantly transformed the customer experience landscape by empowering businesses to gather valuable…Jul 31, 2023Jul 31, 2023
Neeraj GuptaHow to judge if your startup idea is worth the grindThe Mom test is a book about extracting valuable insights from any customer conversation you are having for your product. This book will…Mar 30, 2023Mar 30, 2023
Ramneek JainTips To Conduct Good Customer Conversations — for all teamsCustomer Experience is everybody’s job. And that makes it everybody’s job to know and understand the customer better. In their effort to…Jan 25, 2023Jan 25, 2023
Rachad Najjar, Ph.DAI-Based KM Features for Knowledge Centered Services.This Blog is an expansion of the original study on AI Integration Strategy for Learning and Knowledge Management Solutions.Jul 14, 2023
Exotel — Leading Connected Conversation PlatformPower of Empathy: The Key Ingredient for Crafting Exceptional CustomerArtificial Intelligence (AI) has significantly transformed the customer experience landscape by empowering businesses to gather valuable…Jul 31, 2023
Neeraj GuptaHow to judge if your startup idea is worth the grindThe Mom test is a book about extracting valuable insights from any customer conversation you are having for your product. This book will…Mar 30, 2023
Ramneek JainTips To Conduct Good Customer Conversations — for all teamsCustomer Experience is everybody’s job. And that makes it everybody’s job to know and understand the customer better. In their effort to…Jan 25, 2023
Joas WagenaarProduct Discovery rules your Mom can't resistChange your customer conversations with The Mom TestSep 10, 2022
Kalyani ChopadeinBootcampGet Better at Customer Conversationswith “the Mom Test” by Rob FitzpatrickAug 8, 2022
Table DuckIntegrating Your Brand Into Streamlined Customer ConversationsCustomer relations are integral to a brand’s success. Maximizing your brand’s value requires understanding how to best respond to your…Aug 4, 2022