Sri M.Why Businesses Are Now Starting to Care About Your FeelingsA Scientific Insight into Customer EmotionsSep 19, 2023
đź”´Tamal Royđź’š Blazing poetry of the REALHow to become customers' mind readers in Marketing?This post discusses the workings of the human mind and how marketing uses this to manipulate people.Jul 11, 2022
Ibrahim EroğluSentimental PrioritizationWe, product managers, have been applying many prioritization methods for roadmapping. Regardless of what method you apply, the final…Mar 20, 2022Mar 20, 2022
Colin ShawDIGITAL TRANSFORMATION DIDN’T WORK: THIS IS WHAT YOU SHOULD DO NOWAn organization’s digital experience is vital to their success. We have been getting a lot of clients asking for a review of their digital…Nov 27, 2020Nov 27, 2020
Colin ShawWHAT DO THE PIONEERS OF CUSTOMER EXPERIENCE SEE FOR THE FUTURE: AND WHAT SHOULD YOU DO ABOUT IT?From time to time, I participate in speaking engagements and, in the time of COVID-19, virtual speaking engagements. I recently…Nov 20, 2020Nov 20, 2020
Sri M.Why Businesses Are Now Starting to Care About Your FeelingsA Scientific Insight into Customer EmotionsSep 19, 2023
đź”´Tamal Royđź’š Blazing poetry of the REALHow to become customers' mind readers in Marketing?This post discusses the workings of the human mind and how marketing uses this to manipulate people.Jul 11, 2022
Ibrahim EroğluSentimental PrioritizationWe, product managers, have been applying many prioritization methods for roadmapping. Regardless of what method you apply, the final…Mar 20, 2022
Colin ShawDIGITAL TRANSFORMATION DIDN’T WORK: THIS IS WHAT YOU SHOULD DO NOWAn organization’s digital experience is vital to their success. We have been getting a lot of clients asking for a review of their digital…Nov 27, 2020
Colin ShawWHAT DO THE PIONEERS OF CUSTOMER EXPERIENCE SEE FOR THE FUTURE: AND WHAT SHOULD YOU DO ABOUT IT?From time to time, I participate in speaking engagements and, in the time of COVID-19, virtual speaking engagements. I recently…Nov 20, 2020
Colin ShawTHE 5 RULES FOR DESIGNING A GREAT DIGITAL EXPERIENCEDigital experiences are a crucial part of your Customer Experience, especially during the pandemic. Some organizations are excelling…Nov 13, 20201
Colin ShawGetting Inside Your Customers’ MindsCustomer Experience, like everything else in the world, is changing. What customers want and what they do is changing, too. As we prepare…Oct 16, 2020
Colin Shaw5 Rules for Driving Down Costs in a Customer-Focused WayYou might have noticed that the global pandemic isn’t doing much for your bottom line. You might also be wondering how you can reduce…Oct 9, 2020
