InMirko Peters — Data & Analytics BlogbyMirko PetersThe Power of Quality Data: Driving Better Decisions and Customer ExperiencesIn today’s data-driven world, the significance of quality data cannot be overstated. It serves as the foundation for driving better…Sep 2, 2023
InLost And Found SoftwarebyLost and Found SoftwareNew Lost and Found KPI releasedWith input from industry leaders, we’ve released new statistics in our software. When considering a return rate, success rate, or…Mar 9
Amrita MenonBuilding Strong Customer Relationships: The Heart of Sustained Business SuccessIn the world of entrepreneurship, building and nurturing strong customer relationships is paramount. Happy and loyal customers not only…Aug 30, 2023Aug 30, 2023
InLost And Found SoftwarebyLost and Found SoftwareThe Ultimate Lost & Found EquipmentIn the dynamic and often chaotic environment of a lost and found office, efficiency and accuracy are paramount. The integration of…Feb 14Feb 14
Ali Parandeh Zandpour (Startup Mentor/Advisor)Customer Loyalty: 1. Don’t make them waitRegardless of whether you are going to attend them before purchase or if it is an aftersale, the worst thing is waiting, queueing, and…Aug 1, 2023Aug 1, 2023
InMirko Peters — Data & Analytics BlogbyMirko PetersThe Power of Quality Data: Driving Better Decisions and Customer ExperiencesIn today’s data-driven world, the significance of quality data cannot be overstated. It serves as the foundation for driving better…Sep 2, 2023
InLost And Found SoftwarebyLost and Found SoftwareNew Lost and Found KPI releasedWith input from industry leaders, we’ve released new statistics in our software. When considering a return rate, success rate, or…Mar 9
Amrita MenonBuilding Strong Customer Relationships: The Heart of Sustained Business SuccessIn the world of entrepreneurship, building and nurturing strong customer relationships is paramount. Happy and loyal customers not only…Aug 30, 2023
InLost And Found SoftwarebyLost and Found SoftwareThe Ultimate Lost & Found EquipmentIn the dynamic and often chaotic environment of a lost and found office, efficiency and accuracy are paramount. The integration of…Feb 14
Ali Parandeh Zandpour (Startup Mentor/Advisor)Customer Loyalty: 1. Don’t make them waitRegardless of whether you are going to attend them before purchase or if it is an aftersale, the worst thing is waiting, queueing, and…Aug 1, 2023
Customer Experience JournalMaths and Science Behind NPS Response Rate: How Much is Enough?Net Promoter Score is the most popular metric used for measuring customer experience and a good NPS Response Rate is a must to have for…Aug 20, 2020
InThe HelmbyAmanda SwimWhy do Ops teams need a customer mindset?When I describe what types of people are most successful in BizOps, I always highlight “customer mindset” as one of the three key skills to…Nov 29, 2022
InLife at TokopediabyAndintia Wijayanti PutriCustomer Experience: Tokopedia’s Telescope for Winning Our Customer’s HeartsLike all other aspects of business, customer experience continues to evolve throughout the years. In the early days, customers with…Sep 21, 2021
