InUX PlanetbyMonika RubovE-commerce as experience design: from click to purchaseIn the digital age, shopping has shifted from traditional stores to virtual spaces. In this context, e-commerce is not just a place for…Sep 22
Shep HykenWe All Know What CX Means, But What about EX, WX, DX, UX and More?CX is the abbreviation for customer experience. Somehow, someone decided X is a better abbreviation for experience than E is. Regardless…Aug 9, 2023
dmcgroupAccessible Design — A field reportWhat is barrier-free design actually all about? What should it look like? And how do you develop products and designs that work for…Sep 18Sep 18
Anirudh MThe Future of Customer Experience: Trends Shaping the Next DecadeCustomer experience (CX) is not just evolving, it’s being reshaped by a set of pivotal trends. These trends, driven by technological…Jul 29Jul 29
InUX PlanetbyMonika RubovE-commerce as experience design: from click to purchaseIn the digital age, shopping has shifted from traditional stores to virtual spaces. In this context, e-commerce is not just a place for…Sep 22
Shep HykenWe All Know What CX Means, But What about EX, WX, DX, UX and More?CX is the abbreviation for customer experience. Somehow, someone decided X is a better abbreviation for experience than E is. Regardless…Aug 9, 2023
dmcgroupAccessible Design — A field reportWhat is barrier-free design actually all about? What should it look like? And how do you develop products and designs that work for…Sep 18
Anirudh MThe Future of Customer Experience: Trends Shaping the Next DecadeCustomer experience (CX) is not just evolving, it’s being reshaped by a set of pivotal trends. These trends, driven by technological…Jul 29
InAngelucci Business TimesbyMalav PatelWhen Spotify Stops to SingHow to Make Your Customer Support Team Sound MelodiousApr 25
Jeff LongbeardThis South Park clip beautifully illustrates what companies get wrong about Customer Experience.5 Lessons in 60 seconds.Apr 41
InFreelance CitadelbyShqairComCustomer Personalization, Part 2.Exploring Customer Personalization Challenges and Gaining Essential Strategies Passages.Feb 19
