Jill EbsteininWriters’ BlokkeThe Heisenberg Principle of Uncertainty Applied to One’s WritingWho knew it wasn’t just about photons and other particles?Dec 17, 202346
London Premier CentreThe Role of Customer Feedback in Improving Service QualityCustomer Feedback is valued in successful companies. So if you run your own business, know that you have to do your best to please your…Jan 10Jan 10
Shep HykenCelebrate Get to Know Your Customers DayIt’s that time of the quarter again! The third Thursday of every quarter is Get to Know Your Customers Day!Jul 15Jul 15
Josh ChanginThe CraftWrangling the customer feedback overloadFaire’s four-step process for consolidating and prioritizing disparate feedback to systematically improve our productDec 15, 20222Dec 15, 20222
Jill EbsteininWriters’ BlokkeThe Heisenberg Principle of Uncertainty Applied to One’s WritingWho knew it wasn’t just about photons and other particles?Dec 17, 202346
London Premier CentreThe Role of Customer Feedback in Improving Service QualityCustomer Feedback is valued in successful companies. So if you run your own business, know that you have to do your best to please your…Jan 10
Shep HykenCelebrate Get to Know Your Customers DayIt’s that time of the quarter again! The third Thursday of every quarter is Get to Know Your Customers Day!Jul 15
Josh ChanginThe CraftWrangling the customer feedback overloadFaire’s four-step process for consolidating and prioritizing disparate feedback to systematically improve our productDec 15, 20222
Sushant KumarinDoterWhat is a good NPS Score (2021 Benchmark)NPS Scores range from -100 to 100 and vary widely based on the industry. On average anything above 50 considered as “Excellent” and if you…Mar 11, 2021
Beyond DuMont DataDirect vs. Indirect Customer Feedback: Which is Better for Personalization?When it comes to customer feedback, organizations rely on both direct and indirect signals to understand and meet their customers’ needs…Jul 9
Jonas GebhardtinBrex Tech BlogBrex’s AI-Powered Engine for Identifying Customer InsightsHow Brex uses LLMs to scale customer-centric thinking.Aug 22, 2023