IheringguedesReports [GA4] Create a custom funnel report: Visualize and analyze your customer journeysNext: [GA4] Keyboard shortcutsDec 3
Kola WaleWhen to Use Service Design Blueprints and When to Opt for Customer Journey MapsNavigating the Use of Service Design Blueprints and Customer Journey MapsFeb 15
Pratik KalamUnderstanding the customer buying journey?Tomorrow, I’m heading out to help a friend pick a sofa — an event that’s half practical, half sociology experiment. Buying furniture is…Nov 30Nov 30
Razi ChaudhryJourney management platform in digital transformation explainedA Journey management platform that supports a connected and personalized customer experience delivered seamlessly across all touchpoints…Jan 8, 20231Jan 8, 20231
Lucas BernalMapping the Journey: How crafting a Persona, CJM, USM, and Iterative MVP Planning helped me to…“The best way to create value for a product is to make it valuable for the people who use it. That requires deep understanding of the…Nov 20Nov 20
IheringguedesReports [GA4] Create a custom funnel report: Visualize and analyze your customer journeysNext: [GA4] Keyboard shortcutsDec 3
Kola WaleWhen to Use Service Design Blueprints and When to Opt for Customer Journey MapsNavigating the Use of Service Design Blueprints and Customer Journey MapsFeb 15
Pratik KalamUnderstanding the customer buying journey?Tomorrow, I’m heading out to help a friend pick a sofa — an event that’s half practical, half sociology experiment. Buying furniture is…Nov 30
Razi ChaudhryJourney management platform in digital transformation explainedA Journey management platform that supports a connected and personalized customer experience delivered seamlessly across all touchpoints…Jan 8, 20231
Lucas BernalMapping the Journey: How crafting a Persona, CJM, USM, and Iterative MVP Planning helped me to…“The best way to create value for a product is to make it valuable for the people who use it. That requires deep understanding of the…Nov 20
InUX PlanetbyDmitry SergushkinEverything you need to know about Customer Journey Map (CJM)What is Customer Journey Map (CJM)?Feb 23
Mark BridgesNavigating Customer Journey Mapping with Consulting FrameworksCustomer experience design has become increasingly crucial as businesses face a more competitive landscape and higher customer…Oct 29
OutwitlyCustomer Journey Maps vs. Service Blueprints: What’s the difference?When it comes to design research tools, two of the most frequently used are Customer Journey Maps and Service Blueprints. Both are…Sep 6, 2021