Chat StayEmbracing Advanced AI to Transform Customer ServiceHow the Latest AI Innovations Are Enhancing Customer ExperiencesOct 4
Mark Bridges40 Case Studies Exploring Customer Service and Service ExcellenceIn this article, we’ve compiled a collection of 40 case studies transforming Customer Service and delivering Service Excellence. Discover…Oct 3Oct 3
Shep HykenSome Customers Aren’t Worth Doing Business WithIn some of my customer service speeches, I joke that some customers aren’t worth doing business with. The way I position it in the speech…Jun 26Jun 26
AI Tools Korner20 Best AI Tools You Need to Scale Customer Service EffortlesslyIf you’re looking for some of the best AI tools to automate customer service, here’s a simple rundown of the top options available, each…Sep 27Sep 27
Chat StayEmbracing Advanced AI to Transform Customer ServiceHow the Latest AI Innovations Are Enhancing Customer ExperiencesOct 4
Mark Bridges40 Case Studies Exploring Customer Service and Service ExcellenceIn this article, we’ve compiled a collection of 40 case studies transforming Customer Service and delivering Service Excellence. Discover…Oct 3
Shep HykenSome Customers Aren’t Worth Doing Business WithIn some of my customer service speeches, I joke that some customers aren’t worth doing business with. The way I position it in the speech…Jun 26
AI Tools Korner20 Best AI Tools You Need to Scale Customer Service EffortlesslyIf you’re looking for some of the best AI tools to automate customer service, here’s a simple rundown of the top options available, each…Sep 27
Waterfield Tech Conversational AIEscape agent churn with generative AIThis is a drastic simplification, but most contact centers are staffed a bit like this…Feb 22
Abe De La MorainBiz BuildersCustomer Service is on Life SupportYour customer service department is costing you thousands or possibly millions in your SMB (small to medium business). Many SMBs are using…Aug 1
Siddhi Raut MulgaonkarinSHEROESSolar Solutions for India: Bridging the Gap with MARSbySHEROESMany rural Indian families longed for the benefits of solar power but lacked the knowledge, resources, and guidance to navigate the…Apr 2