Ace of Hearts Gift BasketsHow to Retain Your Customers in 2025As the business world becomes increasingly more competitive, the value of customer loyalty is as good as gold. Not only are your loyal…Dec 2
InSlalom Customer InsightbyJosh BuchholtzThe Sports Industry’s Customer Strategy ProblemThe changing dynamics of fans and the fan-centric opportunity for sports franchisesApr 24
InBootcampbyHelge TennøYour digital transformation should be a customer transformationWhy are so many transformations failing (1)(2)(3)? Because they are focused on what people are doing instead of why they are doing it.Oct 10Oct 10
Helge TennøI get it: business is much simpler without customersAt no time in recent history has it been more important to be really good at our customers. But is the opposite happening? Are companies…Oct 16Oct 16
InBootcampbyHelge TennøThe journey, the experience and the systemOur tools shape how we see the world. And so we need to shape the tools before they shape us.Oct 2, 20239Oct 2, 20239
Ace of Hearts Gift BasketsHow to Retain Your Customers in 2025As the business world becomes increasingly more competitive, the value of customer loyalty is as good as gold. Not only are your loyal…Dec 2
InSlalom Customer InsightbyJosh BuchholtzThe Sports Industry’s Customer Strategy ProblemThe changing dynamics of fans and the fan-centric opportunity for sports franchisesApr 24
InBootcampbyHelge TennøYour digital transformation should be a customer transformationWhy are so many transformations failing (1)(2)(3)? Because they are focused on what people are doing instead of why they are doing it.Oct 10
Helge TennøI get it: business is much simpler without customersAt no time in recent history has it been more important to be really good at our customers. But is the opposite happening? Are companies…Oct 16
InBootcampbyHelge TennøThe journey, the experience and the systemOur tools shape how we see the world. And so we need to shape the tools before they shape us.Oct 2, 20239
Helge TennøWhen it comes to Customer Experience, are we investing in the right things?Two recent reports indicate that even given the seemingly increasing interest in and appreciation for Customer Experience investments are…Mar 141
JP SnowInstitutional Customer Keys: Navigating the Maze of B2B RelationshipsB2B relationships are high stakes. Learn why customer identifiers are key to driving growth, retention, and scale.Oct 7
InUX CollectivebyHelge TennøHow to write better Value PropositionsCustomer Value propositions are powerful tools helping the organization discover what it takes to deliver on their strategy. I’ve always…Sep 21, 20224
