Anujvijlani🌟The Customer Success Story: Helping a Customer Thrive 🚀One day, a customer approached us with a unique problem. Their business was struggling to manage their finances efficiently, and they…Aug 9
Radhika PHow Our AI Customer Success Platform Automates Success (and Even Surprised Us!)Customer success doesn’t happen by accident. It’s about staying proactive, understanding your customers’ evolving needs, and ensuring…Apr 23
Nitzan katabiDonuts & Data: Confessions of a Modern CSMForget the outdated image of a CSM winning and dining clients. Today’s reality is a dynamic blend of data, strategy, and human connection…Feb 15Feb 15
SmartKarrot Inc.Managing Customer Success teamsGreetings, esteemed readers! Today, we delve into the captivating world of managing Customer Success teams, an area of expertise that has…Feb 1Feb 1
SmartKarrot Inc.Top 6 ways to make your Customer Success Team efficient!In today’s dynamic business landscape, the success of any organization is intricately tied to the satisfaction and loyalty of its…Jan 9Jan 9
Anujvijlani🌟The Customer Success Story: Helping a Customer Thrive 🚀One day, a customer approached us with a unique problem. Their business was struggling to manage their finances efficiently, and they…Aug 9
Radhika PHow Our AI Customer Success Platform Automates Success (and Even Surprised Us!)Customer success doesn’t happen by accident. It’s about staying proactive, understanding your customers’ evolving needs, and ensuring…Apr 23
Nitzan katabiDonuts & Data: Confessions of a Modern CSMForget the outdated image of a CSM winning and dining clients. Today’s reality is a dynamic blend of data, strategy, and human connection…Feb 15
SmartKarrot Inc.Managing Customer Success teamsGreetings, esteemed readers! Today, we delve into the captivating world of managing Customer Success teams, an area of expertise that has…Feb 1
SmartKarrot Inc.Top 6 ways to make your Customer Success Team efficient!In today’s dynamic business landscape, the success of any organization is intricately tied to the satisfaction and loyalty of its…Jan 9
SmartKarrot Inc.Beyond 2023: Customer Success Strategies & PredictionsThe discussion among customer success professionals, Shagun from What Fits, Anindra from Mately Extreme, and Darshan from the Customer…Jan 2
Bella Ayu PermataMongoDB Assists MAPID to Set Foot as A Center of Location Intelligence Platform and Location Data…MAPIDSep 28, 2023
Lovlyn AndaweyEmbracing the Storm: Navigating Customer Success in Times of TransformationTLDR; 5 steps: Focus on Use Case, Redefine Success Metrics, Identify Feedback Themes, Reframe Your Experience into Success MetricsAug 23, 2023