Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Customer Experience JournalConnect With Customers Like Champions — Best Brand Connect StoriesWith markets advancing, products & innovations flooding in and with the heavy contest of being the most trustworthy; making customers…Jan 8, 2021
Samrudhi DashinDroolA Start-up Founder’s Guide to Building Trust Through TransparencySee why listening to your users isn’t just nice, it’s smart, and wait till you get to our bonus tip; it’ll make you thinkApr 18Apr 18
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26Mar 26
Keith McAfeeAre you focused on Renewals? You’re too late.TL;DR — in the set-it-and-forget-it contract world of SaaS software, customers who are left on their own for most of their contract do NOT…Mar 14Mar 14
Customer Marketing AllianceLet’s hear it: Magnify your voice of the customer program“What does the ‘voice of the customer’ mean in business?” you might ask.Jun 19
Customer Experience JournalConnect With Customers Like Champions — Best Brand Connect StoriesWith markets advancing, products & innovations flooding in and with the heavy contest of being the most trustworthy; making customers…Jan 8, 2021
Samrudhi DashinDroolA Start-up Founder’s Guide to Building Trust Through TransparencySee why listening to your users isn’t just nice, it’s smart, and wait till you get to our bonus tip; it’ll make you thinkApr 18
Murthy SNService at your doorstep …whether you reside in a cabin or cubicle“ Provide Service at your (customer’s) doorstep…each day for each leader in their cabin / cubicle “ Said one of my supervisor to me…Mar 26
Keith McAfeeAre you focused on Renewals? You’re too late.TL;DR — in the set-it-and-forget-it contract world of SaaS software, customers who are left on their own for most of their contract do NOT…Mar 14
SmartKarrot Inc.Managing Customer Success teamsGreetings, esteemed readers! Today, we delve into the captivating world of managing Customer Success teams, an area of expertise that has…Feb 1
SmartKarrot Inc.Experts Reveal: The Art of Managing Key CustomersWelcome to a deep dive into the intricate world of strategic customer management. As someone who has spent several years navigating the…Jan 30
SmartKarrot Inc.Measuring & Demonstrating Customer Success ImpactAs someone who has traversed the realms of both Customer Success and Marketing, I find myself uniquely positioned to shed light on the…Jan 18