AcornHow to Define & Build Customer Support & Service CapabilityThis article first appeared on Acorn Labs in June 2023.Jan 25
InLatinx In PowerbyThaisa FernandesConfidence in the Tech IndustryBased on an episode with Thais Campbell 🇧🇷Nov 5
Corey Wainwright5 Technical Support Services Companies You Should KnowWhat makes Technical Support services companies stand out from their competitors? The answer lies in customer satisfaction. To remain…Nov 20, 2022Nov 20, 2022
InBoldDeskbySathya A7 Tips to Prevent Customer Service Burnout in Your TeamBurnout is real and dealing with it can be challenging, especially for support agents. Most agents find it hard to express their…Oct 10Oct 10
InOpen Mind on the WorldbyThe GerberArtificial Intelligence: Revolutionizing the Future of Customer SupportIn an era where technology continuously reshapes business landscapes, Artificial Intelligence (AI) emerges as a transformative force…May 18May 18
AcornHow to Define & Build Customer Support & Service CapabilityThis article first appeared on Acorn Labs in June 2023.Jan 25
InLatinx In PowerbyThaisa FernandesConfidence in the Tech IndustryBased on an episode with Thais Campbell 🇧🇷Nov 5
Corey Wainwright5 Technical Support Services Companies You Should KnowWhat makes Technical Support services companies stand out from their competitors? The answer lies in customer satisfaction. To remain…Nov 20, 2022
InBoldDeskbySathya A7 Tips to Prevent Customer Service Burnout in Your TeamBurnout is real and dealing with it can be challenging, especially for support agents. Most agents find it hard to express their…Oct 10
InOpen Mind on the WorldbyThe GerberArtificial Intelligence: Revolutionizing the Future of Customer SupportIn an era where technology continuously reshapes business landscapes, Artificial Intelligence (AI) emerges as a transformative force…May 18
James MoffittThe patience of JobThat is Job, the person in the Old Testament. Do you remember him? If not, you may be familiar with how important patience can be…Mar 1
InDIY SuccessbyDonna Gets RealSide Hustle #11: Remote Customer Support Is The Cozy Side Hustle That PaysIf you’re looking to turn your knack for problem-solving and communication into a flexible side hustle, remote customer support jobs or…Feb 19