InVenturebyKamal BalogunUnlock the Power of Location: Why Geofencing is Your Marketing Game-Changer.Imagine reaching your customer precisely when and where it matters most. Welcome to the world of geofencing! Location-based technology can…May 7
InThe Interaction Design FoundationbyRikke Friis DamCustomer Touchpoints — The Point of Interaction Between Brands, Businesses, Products and CustomersThere are as many different definitions for the word “touchpoint” in customer experience design and marketing as there are flavors on the…Jul 16, 2020Jul 16, 2020
W.E.-MatterHow does employee engagement impact client satisfaction?Are your Customer Touchpoints Driven: Engaging Employees to Retain Clients!Feb 28Feb 28
InVenturebyKamal BalogunUnlock the Power of Location: Why Geofencing is Your Marketing Game-Changer.Imagine reaching your customer precisely when and where it matters most. Welcome to the world of geofencing! Location-based technology can…May 7
InThe Interaction Design FoundationbyRikke Friis DamCustomer Touchpoints — The Point of Interaction Between Brands, Businesses, Products and CustomersThere are as many different definitions for the word “touchpoint” in customer experience design and marketing as there are flavors on the…Jul 16, 2020
W.E.-MatterHow does employee engagement impact client satisfaction?Are your Customer Touchpoints Driven: Engaging Employees to Retain Clients!Feb 28
Userpilot TeamWhat Are Customer Touchpoints and How To Identify Them? [Examples Included]Sep 12, 2022
Steven DonaldsonOne Brand, One ExperienceThe 7 essentials of shaping a brand across all the customer touchpoints.Jun 9, 2022
Mark BridgesCustomer Experience (CX) PyramidMost organizations aren’t ready to deliver great Customer Experiences across all channels. Many of them have invested heavily in…Apr 28, 2021