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Debbie LevittinR Before DWhat Exists Without CX Interactions or Touchpoints?Some ppl write that CX and UX don’t matter. They’re dead. They don’t exist. But what product/service has no human experience or touchpoint?2d ago2d ago
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preetiUnraveling digital transformationAs I decided to get off a digital transformation train of a well known trade insurance company, I found myself reflecting on what went well…1d ago
Joey RuseinSlalom BusinessSolving Retail TheftLeveraging two proven approaches to mitigate theft while improving customer experienceApr 26, 20231
Debbie LevittinR Before DWhat Exists Without CX Interactions or Touchpoints?Some ppl write that CX and UX don’t matter. They’re dead. They don’t exist. But what product/service has no human experience or touchpoint?2d ago
Dash o’ Design 👨🏻🎨AI Erasure: Are summaries generated by AI hindering decision-making?Consumer reviews and feedback are a frequently used variable in decision-making, as consumers can decide whether to purchase a product or…2d ago
Debbie LevittinR Before DCompany Values Should Guide Decisions, Products, and ServicesHow can teams can know while planning or working on a project if they are being customer-centric? Let company values guide you.Jul 7, 20233
Sam VietenEverything is an subscription. And I am so tired of it10$ a month is not 10$ a month. Jul 31, 2023
VitWhy GM Bold Move with Entertainment System is Doomed“You are not the next Apple” — how many times this phrase can be repeated to various brands who come up with some strange decisions…Jul 24
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