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Userpilot TeamUX vs CX (User Experience vs Customer Experience): Explaining 4 Key DifferencesMay 18, 2023
Dushan WijesingheSolving real world issues using Topic ModellingWorking with a company that handles large amounts of data, it’s crucial to derive insights from the vast amount of raw data that exists…Oct 11, 2023
Andrea Leonel - Data AnalystWhat I do as a Data Analyst: no, it’s not only about analysing dataBeing a DA in a fast-paced business, juggling multiple reports, having your findings challenged, and dealing with inevitable mistakes.Dec 11, 20227
Userpilot TeamCustomer Experience KPIs: How To Measure, Improve, and Optimize CX in SaaS?Jun 28, 2022
Userpilot TeamCustomer Experience Analytics: 5 Steps To Conduct a CX Analysis [Best Tools Included]Jun 16, 2022
Ty GivensHow To Quantify Why Customers Reach OutCreating actionable reporting around your contact center can be difficult to do. Add to that the need for a foundation for your training…May 17, 2022
