Myron GaudetThe Pursuit of Peace: Martial Arts and the Counterintuitive Quest for Harmony.“The greatest victory is that which requires no battle.” -Sun Tzu, Art of WarApr 6, 20232
Gershon Ben KerenWhy We Don’t Back DownDuring my time working bar and club security, I have seen countless fights that involved two individuals who clearly didn’t want to fight…Jul 17
Boring Customer ServiceinLong. Sweet. Valuable.How to De-escalate Angry CustomersThe Miracle of AcknowledgementJul 101Jul 101
Sydney KNavigating Conflict Resolution: Tips for Healthy DisagreementsConflict resolution is essential for maintaining healthy relationships at work, in personal connections, or within a team.Jun 14Jun 14
Gershon Ben KerenDe-escalation & Conflict NegotiationIn this week’s article, I want to walk through some Bodycam footage of an incident in Wales (UK), wherein a man threatening self-harm —…May 24May 24
Myron GaudetThe Pursuit of Peace: Martial Arts and the Counterintuitive Quest for Harmony.“The greatest victory is that which requires no battle.” -Sun Tzu, Art of WarApr 6, 20232
Gershon Ben KerenWhy We Don’t Back DownDuring my time working bar and club security, I have seen countless fights that involved two individuals who clearly didn’t want to fight…Jul 17
Boring Customer ServiceinLong. Sweet. Valuable.How to De-escalate Angry CustomersThe Miracle of AcknowledgementJul 101
Sydney KNavigating Conflict Resolution: Tips for Healthy DisagreementsConflict resolution is essential for maintaining healthy relationships at work, in personal connections, or within a team.Jun 14
Gershon Ben KerenDe-escalation & Conflict NegotiationIn this week’s article, I want to walk through some Bodycam footage of an incident in Wales (UK), wherein a man threatening self-harm —…May 24
Gershon Ben KerenDeescalation — Letting People Be WrongAmerica is a country founded on “rights” e.g., the right to free speech, the right to bear arms etc. It was important for this “new”…May 21
Gershon Ben KerenEntryway BehaviorsOne of the concerns that most people have when dealing with potentially violent situations is the fear that doing something will only…May 9
Gershon Ben KerenDe-escalate EverythingThere are times when violence is inevitable. There are times when you can’t avoid or escape being targeted and times when it is impossible…May 1