Dialogflow

IVR, or Interactive Voice Response, is an automated phone system that allows callers to interact with a computer-controlled system and perform tasks such as obtaining information, routing calls to the appropriate department, or completing transactions. It is commonly used in industries such as healthcare, banking, telecommunications, and e-commerce, to improve…

Quick guide: Conversational AI tools when working with Twilio — a comparison of Google, Amazon, Twilio & Rasa options. Are you working with Twilio in your product and considering which tool to integrate? Here is a quick list to become more familiar with popular conversational AI solutions and their pros and cons when integrating them with Twilio Twilio Autopilot: Brief description: Twilio’s Conversational AI solution. Ideal for making a proof of…

Chatbots are no longer a novelty. They have become a fundamental part of our digital lives. We interact with them for customer service, product recommendations, and even as personal assistants. With the rise of AI, chatbots are becoming more intelligent, capable, and versatile. …

Integrating your UiPath workflows to your Dialogflow chatbots is not a complex process, but figuring out the steps that are required for…

Integrating your UiPath workflows to your Dialogflow chatbots is not a complex process, but figuring out the steps that are required for the first time can seem like a challenging task to accomplish. If this is the first time you are creating a chatbot that triggers a UiPath robot —…

Co-Authored by Ayashika Ramesh Introduction In this blog, we’ll see a few services of GCP which will help developers quickly and easily build a chatbot. The chatbot uses Dialogflow API (a conversational AI) for NLP, deployed using Cloud Function and integrated with social media platforms (provided by Dialogflow). In addition…

Machine Learning & Neural Networks — Theme: Automation — Machine Learning — Chatbots — Neural Networks Chatbots are frequently used in the digital marketing space as a component of web apps that simulates human conversation. They are often designed to handle frequently asked questions about products or services. …

Sometimes you might wonder why a user or customer keeps contacting your support on issues that have been previously resolved for some customers, despite the resolution being posted on the website knowledge base such as Support Ticket or FAQ. …

When you have a question about a game that you are playing, where do you go to get it answered? If you ask in global chat, you’re liable to be trolled or outright ignored. If you dare to open up the in-game book of everything (I swear most games have…