Shep HykenRevolutionizing Customer Connections: Digital Strategies with Elisabeth ZornesPartnering with Customers to Co-create an Amazing Customer ExperienceAug 27
Kyanon Digital BlogTop 10 Digital Customer Experience Companies in VietnamIn today’s digital landscape, customer experience (CX) reigns supreme. Vietnamese businesses are recognizing the importance of creating…May 26
Sharon LordIn the Digital Age, How Culpable Are We as Consumers to Read Every Email?I pose this question after having two potentially catastrophic events narrowly missed.Apr 6Apr 6
Shep HykenIs Technology Taking Over Customer Service?AMAZING BUSINESS RADIO: KEITH MEIERJan 18, 2023Jan 18, 2023
Jason M. FinkelsteinTurning Product Returns Into Return CustomersImagine a long day of getting the kids ready for school, going to work, heading to soccer practice, and then coming home to make dinner…Mar 30, 2023Mar 30, 2023
Shep HykenRevolutionizing Customer Connections: Digital Strategies with Elisabeth ZornesPartnering with Customers to Co-create an Amazing Customer ExperienceAug 27
Kyanon Digital BlogTop 10 Digital Customer Experience Companies in VietnamIn today’s digital landscape, customer experience (CX) reigns supreme. Vietnamese businesses are recognizing the importance of creating…May 26
Sharon LordIn the Digital Age, How Culpable Are We as Consumers to Read Every Email?I pose this question after having two potentially catastrophic events narrowly missed.Apr 6
Jason M. FinkelsteinTurning Product Returns Into Return CustomersImagine a long day of getting the kids ready for school, going to work, heading to soccer practice, and then coming home to make dinner…Mar 30, 2023
Shep HykenFaster Service Without Sacrificing SatisfactionAMAZING BUSINESS RADIO: PAULO ALMEIDAJan 24, 2023
Shep HykenWhat is the Best Social Media Channel for Customer Service?Social customer care may not be the most popular channel to deal with customer issues for most businesses, but that doesn’t mean it’s not…Nov 18, 2022
Shep HykenServe and Sell Your Customers with An Amazing Digital CXAMAZING BUSINESS RADIO: TIM HUGHESNov 1, 2022
