Sophia LeeTyphoon Day Adventure: The Not-So-Fast Drive-Thru RunWhen a typhoon hits, going out for food feels like a lost cause. But then it hit me — I hadn’t been to McDonald’s in ages! With the storm…3d ago
Miranda McClellaninMiranda in the MiddleHow They Measure: Starbucks Drive-Thru Customer ExperienceWhat The Metrics Tell Us About Company PrioritiesFeb 29
AI Tools KornerMcDonald’s Pausing AI Drive-Thru Ordering After Testing IssuesMcDonald’s is ending its test of AI voice ordering systems in over 100 US drive-thrus.Jun 18Jun 18
Chad WatkinsBeyond Convenience: The Heavy Toll of Drive-ThrusOn the opening day of a new In-N-Out in Meridian, Idaho, some customers waited 8 hours in the drive-thru to get their food. While I wasn't…Dec 23, 2023Dec 23, 2023
GizmoAI Voice Ordering: McDonald’s Pioneers New Drive-Thru Experience for 2024McDonald’s Unveils AI Voice-Order Drive-Thrus for a Smarter 2024Jun 176Jun 176
Sophia LeeTyphoon Day Adventure: The Not-So-Fast Drive-Thru RunWhen a typhoon hits, going out for food feels like a lost cause. But then it hit me — I hadn’t been to McDonald’s in ages! With the storm…3d ago
Miranda McClellaninMiranda in the MiddleHow They Measure: Starbucks Drive-Thru Customer ExperienceWhat The Metrics Tell Us About Company PrioritiesFeb 29
AI Tools KornerMcDonald’s Pausing AI Drive-Thru Ordering After Testing IssuesMcDonald’s is ending its test of AI voice ordering systems in over 100 US drive-thrus.Jun 18
Chad WatkinsBeyond Convenience: The Heavy Toll of Drive-ThrusOn the opening day of a new In-N-Out in Meridian, Idaho, some customers waited 8 hours in the drive-thru to get their food. While I wasn't…Dec 23, 2023
GizmoAI Voice Ordering: McDonald’s Pioneers New Drive-Thru Experience for 2024McDonald’s Unveils AI Voice-Order Drive-Thrus for a Smarter 2024Jun 176
Raz Yixian LeeMcdonald’s Drive-thruTo see opportunities to improve the Mcdonalds drive-thru experience.Oct 15, 2019
Gregg SappHow Christmas Donuts Changed the Worldexcerpted from “The Christmas Donut Revolution” by Gregg SappDec 23, 20231
Global TechnologyinMcDonald’s Technical BlogGrowth spurtAn overview of the development of Global Technology at McDonald’s and what the future may hold.Apr 8, 2022