3 strategies to engage patients to pay their medical billsIs keeping your patients happy important to you? How about increasing collection rates? Going to go out on a limb that at least one of these is critical to your business.
From crowdfunding to crowd engagementThe yearly Forum Kultur und Ökonomie took place in Bern, Switzerland on Thursday 17 and Friday 18 March. This 16th edition’s theme was Liaisons dangereuses oder…
Area Man Trips in Mud, Cries in Front of Girlfriend, Entire FamilyMINNEAPOLIS, Minn. — While walking with his family along Minnehaha Creek Sunday, March 20th, 2016, an anxious Brendan Kennealy, 32, tripped over a fairly large and obvious rock and fell to his knee in the mud.
Engagement Hierarchy: Core ActionsI want to elaborate on a few concepts I introduced in my Hierarchy of Engagement.
Storytelling as a tool for client engagementLast class Trevor Haldenby, talked to us about his company The Mission Business (“TMB”). They combine user-centered design, technology, storytelling and gamification to help companies understand the value offered to users while helping them prepare for…
The Extraordinary ThingAs strange as it sounds (because it’s absolutely peculiar and unexpected for me), a man got down on one knee last night and asked me to be his wife. This is how it happened.You spend the major portion of your adult life with a backup plan in your pocket. This…
Understanding Chinese Social Media Over Chinese New Year: How to Maximize Your EngagementDid you know that 11 out of 15 Weibo Account Managers don’t know when is the best day to post during Chinese New Year? I know, it seems shocking that over two-thirds of industry…
Design Thinking and Journalism Go Together. Here’s How.“Design Thinking” is a buzzword to some, undeniable logic to others, and a completely foreign concept to many. For those who’ve decided it’s all post-it notes and bullshit, skip this post. This is not a persuasion piece.
Will you miss the social movement?It’s not just about foodie pics, selfies and #hashtags.The Current State Of Social MediaA very successful friend of mine said to me a few months ago, “We don’t even know if social…
