Lynne PrattEscalation management: How can you ensure you’re doing it reliably and successfully?When dealing with customers, whether that’s B2B or B2C — you need to have processes in place to get them through the customer journey…May 13
Sasirekha Palanisamy6 Good Practices to prevent, manage, and master Customer escalationsHello Everyone! Happy customers play an important role in the growth of any business. But this is not the case every time, there are some…Sep 9, 2022Sep 9, 2022
Jayakishor BayadiTOP 8 things the PM should do when things go wrong“Can we really finish this project?”Feb 16Feb 16
Lynne PrattEscalation management: How can you ensure you’re doing it reliably and successfully?When dealing with customers, whether that’s B2B or B2C — you need to have processes in place to get them through the customer journey…May 13
Sasirekha Palanisamy6 Good Practices to prevent, manage, and master Customer escalationsHello Everyone! Happy customers play an important role in the growth of any business. But this is not the case every time, there are some…Sep 9, 2022
Jayakishor BayadiTOP 8 things the PM should do when things go wrong“Can we really finish this project?”Feb 16
Ashish Arora5 Must-Have Escalation Matrices for Your Business PresentationsEvery business has its days when its customers face problems, and while most of these issues get resolved quickly, some of them take longer…May 6, 2022
SangeethasheeThe Humorous Art of Customer Service in Foreign ExchangeIntroduction: In the wild world of Foreign Exchange, where currencies waltz and dollars tango, there’s an often-overlooked partner on the…Dec 15, 2023
Aleksandr PeredereiHow to Handle Bugs Effectively, Without Pain and EscalationsHandling bugs can be a daunting task, especially when juggling numerous other responsibilities. However, with the right approach and…May 31, 2023
