Gary MarraUnderstanding Experience Management (XM): How Customers Talk About Their ExperiencesWhen it comes to online reviews, it’s easy to get lost between the extremes of glowing 5-star ratings and scathing 1-star critiques. It…Jul 9
Brianna Langley HendersonHow to prove your PR efforts are increasing revenueIt’s an age-old battle for comms professionals — convincing the powers that be that your hard-fought PR wins are actually contributing to…Jan 27
Gary MarraThe Bottom Line on EX: Driving ProfitabilityLet’s get to the bottom of the connection between Customer Experience (CX) and Employee Experience (EX)…literally. Savvy organizations are…Jul 6Jul 6
SogolyticsImmersive Experiences: Make it a Way of LifeIn a world where customers are bombarded with information and choices, businesses constantly seek innovative ways to stand out and leave a…Nov 7, 2023Nov 7, 2023
Acuity Knowledge PartnersWhy Customer Experience Management has become a Top Priority for BusinessesCustomer experience management (CXM) uses deep customer insights to deliver personalised experiences across every touchpoint, leading to…Feb 1Feb 1
Gary MarraUnderstanding Experience Management (XM): How Customers Talk About Their ExperiencesWhen it comes to online reviews, it’s easy to get lost between the extremes of glowing 5-star ratings and scathing 1-star critiques. It…Jul 9
Brianna Langley HendersonHow to prove your PR efforts are increasing revenueIt’s an age-old battle for comms professionals — convincing the powers that be that your hard-fought PR wins are actually contributing to…Jan 27
Gary MarraThe Bottom Line on EX: Driving ProfitabilityLet’s get to the bottom of the connection between Customer Experience (CX) and Employee Experience (EX)…literally. Savvy organizations are…Jul 6
SogolyticsImmersive Experiences: Make it a Way of LifeIn a world where customers are bombarded with information and choices, businesses constantly seek innovative ways to stand out and leave a…Nov 7, 2023
Acuity Knowledge PartnersWhy Customer Experience Management has become a Top Priority for BusinessesCustomer experience management (CXM) uses deep customer insights to deliver personalised experiences across every touchpoint, leading to…Feb 1
Oyesina Oyerinde AnuoluwapoThe tips for breaking Into Product Mangement Experience by Product School.Tips and tricks for breaking into product MangementNov 27, 2023
Christoph HaackDigital Consumer Behavior, Customer Relationship & Experience Management, Influences on Digital…Oct 31, 2023
Ali Naqi ShaheenAI: The New Frontier in Experience ManagementHow AI can transform your experience management programs.Oct 22, 2023
