Zane VictorSalesforce and Genesys Cloud IntegrationBusinesses are increasingly recognizing the importance of integrating communication technologies directly into CRM platforms, a process…Jun 18
Data platrAccelerate Genesys Data Integration with Google Cloud Platform: Unleashing Smarter Decision-Making…This article delves deeply into the process of architecting a solution by combining Genesys and Google Cloud Platform (BigQuery + Looker)…Feb 14Feb 14
Prateek SharmainNerd For TechGenesys Salesforce CTI Integration: Empowering Agents To Deliver Faster SolutionsSalesforce is a prominent CRM but what if its capabilities get supercharged and allow delivering more personalized solutions by receiving…Oct 23, 2023Oct 23, 2023
A BineshCCaaS (Contact Center As A Service): Pros and ConsWhat is CCAAS? In layman’s term it is basically a Contact Centre that is hosted on a multi-tenanted platform, by a vendor, often…Feb 2Feb 2
Zane VictorSalesforce and Genesys Cloud IntegrationBusinesses are increasingly recognizing the importance of integrating communication technologies directly into CRM platforms, a process…Jun 18
Data platrAccelerate Genesys Data Integration with Google Cloud Platform: Unleashing Smarter Decision-Making…This article delves deeply into the process of architecting a solution by combining Genesys and Google Cloud Platform (BigQuery + Looker)…Feb 14
Prateek SharmainNerd For TechGenesys Salesforce CTI Integration: Empowering Agents To Deliver Faster SolutionsSalesforce is a prominent CRM but what if its capabilities get supercharged and allow delivering more personalized solutions by receiving…Oct 23, 2023
A BineshCCaaS (Contact Center As A Service): Pros and ConsWhat is CCAAS? In layman’s term it is basically a Contact Centre that is hosted on a multi-tenanted platform, by a vendor, often…Feb 2
Hassan R. ShaikhAttitude, Attitude & Right AttitudeHow to hire the right resource in your organizationOct 31, 2022
Christopher OkekeUML modelling softwareAs the first stage in building an object-oriented design process, the Unified Modeling Language (UML) provides a standard notation for…Dec 11, 2022
Uchechukwu ObasiMy Journey Into Tech And Getting Into The Genesys Learnable Program.“Who would believe I’m now a software engineer!”- He mumbled to himself on the stage while he gives a talk at a global tech conference in…Jul 5, 20202