Shaheed NotesA Day in the Life of a Healthcare Professional: An Excerpt from “When Scrubs Stumble”As a healthcare professional, each day presents a unique set of challenges and emotional experiences. My new book, When Scrubs Stumble: The…Jun 30
SogolyticsHow to Enhance Healthcare Experiences During the HolidaysThe holiday season is often a time of joy, celebration, and togetherness.Oct 27, 2023
InThe KickStarterbyAnindyaArtificial Intelligence: The Silent Revolution in HealthcareExplore how AI revolutionizes healthcare: enhancing telemedicine, refining AI-powered diagnostics, and transforming patient experienceJun 12, 2023Jun 12, 2023
Nadya ByelovaWhose convenience is more important?Phlebotomists and their customersJan 2, 2023Jan 2, 2023
InHealth Leadership JournalbyDr. Josh YipWhat Healthcare Can Learn From Monzoand why healthcare need’s to disrupt itself nowAug 2, 20221Aug 2, 20221
Shaheed NotesA Day in the Life of a Healthcare Professional: An Excerpt from “When Scrubs Stumble”As a healthcare professional, each day presents a unique set of challenges and emotional experiences. My new book, When Scrubs Stumble: The…Jun 30
SogolyticsHow to Enhance Healthcare Experiences During the HolidaysThe holiday season is often a time of joy, celebration, and togetherness.Oct 27, 2023
InThe KickStarterbyAnindyaArtificial Intelligence: The Silent Revolution in HealthcareExplore how AI revolutionizes healthcare: enhancing telemedicine, refining AI-powered diagnostics, and transforming patient experienceJun 12, 2023
InHealth Leadership JournalbyDr. Josh YipWhat Healthcare Can Learn From Monzoand why healthcare need’s to disrupt itself nowAug 2, 20221
InBootcampbyRutuja JogCase study: The user experience of COVID-19 vaccination in TorontoOverviewJun 2, 2021
atlaasWhy Does it Suck So Badly to be a Health Insurance Customer?Several months ago, my son’s neurologist recommended a new treatment regimen to add to his current protocol. It’s an antibody therapy that…Apr 19, 2021
Brin SridharPeloton and what I learned about Customer ExperienceAs a Customer Experience executive in the healthcare space, the pandemic has forced a lot of introspection on learning about myself, about…Feb 25, 20211
