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HorillaHow to Claim a Ticket for Resolution in Horilla HRMSEfficiently managing and resolving tickets is essential to maintain productivity and meet user needs. Horilla, an Open Source Human…Nov 6
Teams TalkHow to Create a Ticketing System in Microsoft Teams?Learn how to efficiently create a ticketing system within Microsoft Teams using SharePoint integrations and Power Automate.Streamline…Jul 21
InFuture NexusbyEmily ChanThe Cornerstone of Software Success: The Roles of Efficient Help Desk ServiceHelp desk support forms the very foundation of any software businessOct 281
InTechnical Writing and User Assistance simplifiedbySubash Sarath LakshmiWho can become a Technical Writer?In fact, it is ideal for Non-Techies and for Testers and Developers who are looking for alternative jobs in IT.Mar 12
JamestervitEnhancing Empathy and Brand Appeal: How AI Live Agent Tools Can Revolutionise Customer SupportIn today’s fast-paced business environment, maintaining a genuine connection with customers while delivering efficient service is crucial…Oct 27
Iman TungSimple HelpDesk using Google Forms and Apps ScriptWe can easily create a form/survey using Google Forms including setup the HelpDesk Form (to report issues or ask for support).Apr 2, 2023
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