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Victor Magallanes at IT Solutions NetworkReceiving emails from your own email address? Be aware of Email Spoofing.Receiving emails that appear to be from your own email address, especially those requesting money or threatening damage to your…Nov 25
Miguel Enzo JimenezOnboarding, Offboarding, and Everything in Between (Answering the Most Common Help Desk Tickets!)Hands-on project with Microsoft Entra ID, ServiceNow and Jira :-)Sep 27
InFuture NexusbyEmily ChanMeasuring Success: Performance Indicators for Help Desk FunctionPerformance Indicators for Help Desk FunctionOct 182
TRI_TEAMBest Practices for Managing SLAs with Outsourced NOC Service ProvidersEnsuring Quality and Reliability in Your NOC PartnershipMar 13
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