InTech MusingsbyAbdul RahmanFreshchat — seamless integration in flutterFreshchat — making chatting fresh again! With the Freshchat SDK, you’re not just integrating messaging and customer support into your…Feb 15
ConnectBuilding a Smart Help Center: Driving User Success Without Human InterventioIn today’s fast-paced digital world, users expect to solve problems quickly and efficiently, often without relying on human support. For…Sep 16Sep 16
Katherine YehBuilding Product Trust through Smarter Help CentresHow we reshaped a help centre to build trust in crypto and the strategy that can be applied across digital platformsNov 18Nov 18
InTech MusingsbyAbdul RahmanFreshchat — seamless integration in flutterFreshchat — making chatting fresh again! With the Freshchat SDK, you’re not just integrating messaging and customer support into your…Feb 15
ConnectBuilding a Smart Help Center: Driving User Success Without Human InterventioIn today’s fast-paced digital world, users expect to solve problems quickly and efficiently, often without relying on human support. For…Sep 16
Katherine YehBuilding Product Trust through Smarter Help CentresHow we reshaped a help centre to build trust in crypto and the strategy that can be applied across digital platformsNov 18
Sharad MaheshwariSF Experience Site: How to open Sitemap.xmlContext: Upon launching a public Help Center via Salesforce Experience Site, I discovered that Google wasn’t listing the new Help Center in…Nov 18, 2023
InArtificial Intelligence in Plain EnglishbyDevashish Datt MamgainHow AI Is Reshaping The Help Center In 2024In the year 2024, most of the customers want to find answers to their queries by themselves.Apr 29
Courtney JordanHow to quantify your Zendesk ticket deflection in dollarsI’ll cover how to convert the Zendesk ticket rate and the number of users helped via community responses. That, combined with you…Jan 15, 2023
