InBoldDeskbySathya ATop 10 Hiver Alternatives for Efficient Customer SupportWhen it comes to managing customer support and team collaboration directly within Gmail, Hiver is a popular choice.Oct 23
InHiver EngineeringbyRaghav C SGmail API’s push notifications bug and how we worked around it at HiverThe Hiver Shared Mailbox is a helpdesk software that helps teams on Gmail collaborate better. And being built on top of Gmail means it…Feb 24, 20232
InHiver EngineeringbyAgnideep BagchiRethinking Our Engineering Intern Onboarding Process to Accelerate ProductivityHiver offers internships in Software Engineering to fresh university graduates. However, interns are not familiar with our workplace and…Apr 28, 2023Apr 28, 2023
InHiver Product UpdatesbyHiverHiver Updates — Analytics Export, Auto-fill Variables for Email Templates and moreWe are constantly working to improve the Hiver experience for you. Do take a moment to see the latest updates to HiverMay 17, 2018May 17, 2018
InHiver EngineeringbyVignesh MohanasundaramHow Hiver modernized QA Automated Test using Webdriver.ioHiver is home to fast-paced software development, and such an environment requires dynamic testing solutions. Imagine QA Engineers sitting…Dec 29, 2022Dec 29, 2022
InBoldDeskbySathya ATop 10 Hiver Alternatives for Efficient Customer SupportWhen it comes to managing customer support and team collaboration directly within Gmail, Hiver is a popular choice.Oct 23
InHiver EngineeringbyRaghav C SGmail API’s push notifications bug and how we worked around it at HiverThe Hiver Shared Mailbox is a helpdesk software that helps teams on Gmail collaborate better. And being built on top of Gmail means it…Feb 24, 20232
InHiver EngineeringbyAgnideep BagchiRethinking Our Engineering Intern Onboarding Process to Accelerate ProductivityHiver offers internships in Software Engineering to fresh university graduates. However, interns are not familiar with our workplace and…Apr 28, 2023
InHiver Product UpdatesbyHiverHiver Updates — Analytics Export, Auto-fill Variables for Email Templates and moreWe are constantly working to improve the Hiver experience for you. Do take a moment to see the latest updates to HiverMay 17, 2018
InHiver EngineeringbyVignesh MohanasundaramHow Hiver modernized QA Automated Test using Webdriver.ioHiver is home to fast-paced software development, and such an environment requires dynamic testing solutions. Imagine QA Engineers sitting…Dec 29, 2022
InHiver EngineeringbyPriyabrataHarvey improves response time for customer support teamsCustomer support agents respond to hundreds of emails daily. Amongst those emails, there are bound to be repetitive queries. This causes…Nov 15, 2022
InHiver EngineeringbyHargovind Singh AroraHow Harvey (the AI assistant) Detects Thank You Emails Auto-MagicallyOne of our objectives at Hiver is to make the customer support teams productive who are using Hiver. We’ve built a lot of features to…Jul 28, 2022
InHiver EngineeringbySrinivas IyerHiver Live Chat and how we learnt performance monitoring both the hard and the right wayWe released Live Chat in Hiver recently which is helping our customers to provide customer support in real-time, right from Gmail. This…Jun 19, 2022
