Emily Ray (she/her)inWe are Citizens AdviceWhat can the cost-of-living crisis teach us about our webpages?Meeting multiple user needs on one page can be trickyOct 30, 2023Oct 30, 2023
Aderonke Olutunmogun (she/her)inWe are Citizens AdviceHow video and images can help people complete formsA one-week experiment in the content design teamOct 30, 20231Oct 30, 20231
Sarah GallacherinWe are Citizens AdviceMoving from Operations into ProductMy experience as the first Associate Product Manager for Citizens AdviceJul 4, 2023Jul 4, 2023
Andrew Johnson (he/him)inWe are Citizens AdviceUsing content design to improve our template lettersHow we used content design to improve the letter-writing feature on our website.Apr 3, 2023Apr 3, 2023
RuslanYou don’t need the operations of an IT company, you need cost-cutting and profit growthAre you struggling to define and formulate tasks for your developers? Do you face issues with selecting staff, or lack approval processes…Feb 25, 20231Feb 25, 20231
Sally DoraninCrow’s FeetMillennials And GenZs Get It Wrong: Corporate Jobs Were Once FunIf you entered the full-time corporate workforce in the past 20 years, you missed the golden era of feeling good about being expected to do…Feb 17, 202376Feb 17, 202376
Peter OrrinWe are Citizens AdviceRestructuring our employment adviceWe’re always looking for ways to make it easier for people to find the advice they need on our website. We do this using feedback from our…Jan 17, 20231Jan 17, 20231
Emily StoneinWe are Citizens AdviceComparing how much electrical appliances cost to useHow we used feedback to improve the Energy CalculatorDec 13, 2022Dec 13, 2022
Spark Research CollectiveThe Spark Research Framework: And what’s anthropology got to do with it?By Kelsie Gillig, Co-Founder of Spark Research CollectiveOct 12, 2022Oct 12, 2022
Izaak WilsoninWe are Citizens AdviceValuing time — measuring our impact on debt adviceI lead a product team at Citizens Advice that focuses on helping our debt advisers, who in turn help clients achieve life changing…Oct 4, 2022Oct 4, 2022
