If you want people to comply with a rule, you need to look at what they’re most likely to do, not what you’d like them to do. If one person breaks a rule, you’ve got a people problem. If lots of people break a rule, you’ve got a rule problem. The likelihood of having lots and lots of people deliberately setting out to break a rule is pretty minimal. ~ Christian Hunt, author of ‘Humanizing Rules’ book, on Behavioral Grooves Podcast