InArtificial Intelligence in Plain EnglishbyAjay VermaRevolutionizing ITIL Service Levels with Generative AI: A Paradigm ShiftIn the dynamic landscape of IT service management, the integration of Generative AI, particularly Large Language Models (LLM), is ushering…Nov 21, 2023
InCodeXbyTech NotesITIL4: The 7 Guiding Principleshe ITIL (Information Technology Infrastructure Library) framework, especially in its 4th iteration (ITIL 4), provides a holistic approach…Sep 7, 2023
InArtificial Intelligence in Plain EnglishbyAjay VermaRevolutionizing ITIL Service Levels with Generative AI: A Paradigm ShiftIn the dynamic landscape of IT service management, the integration of Generative AI, particularly Large Language Models (LLM), is ushering…Nov 21, 2023
InCodeXbyTech NotesITIL4: The 7 Guiding Principleshe ITIL (Information Technology Infrastructure Library) framework, especially in its 4th iteration (ITIL 4), provides a holistic approach…Sep 7, 2023
Tech NotesITIL: Portfolio ManagementThe purpose of the portfolio management practice is to ensure that the organization has the right mix of programs, projects, products, and…Sep 2, 2023
InCodeXbyTech NotesITIL: Change EnablementThere are three types of change that are each managed in different ways:Sep 2, 2023
InBootcampbyAfia KissiFocus on Value: Design Thinking and ITILv4 SVS approach.Design thinking and the ITILv4 Service Value System (SVS) share a common goal of delivering value to organisations and their customers…Jan 31, 2023
