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PedraminSopra Steria NorgeThe guide to structuring Service Catalog in Jira Service ManagementJira Service Management (JSM), an ITSM solution from Atlassian is used by public and private organizations. It is the only “visionaries”…Aug 29, 2022Aug 29, 2022
Celina KuziemkoinAppsvioHow to Communicate Incidents to Customers?This post is mainly for service desk agents and customer service managers 👀Aug 26
Felipe LucenaJira + ChatGPT: Triage Tickets and Analyze Sentiments with AIDiscover how to integrate Jira and ChatGPT for automated ticket triaging with AI. Optimize your service and save time and resources!Aug 31, 20232
Lewis LovelockUsers hate creating IT tickets, so don’t.Transforming IT Service Delivery with Slack and JiraAug 1
Trang Nguyen Ngoc[Jira Service Management] How to customize customer notifications with Jira AutomationShort introduction of Jira Service ManagmentApr 12, 2023
PedraminSopra Steria NorgeThe guide to structuring Service Catalog in Jira Service ManagementJira Service Management (JSM), an ITSM solution from Atlassian is used by public and private organizations. It is the only “visionaries”…Aug 29, 2022
Thanusiga TWorking with Jira Service Management Forms: A Comprehensive GuideIf you’re managing workflows in Jira Service Management (JSM), understanding how to manipulate forms can greatly streamline your processes…Jun 23
Bogdan GorkaA smart way to disable issue editing using workflow propertiesSometimes when tasks are resolved or closed, you want to make sure that they will not be modified any more. In this article I will show you…Dec 23, 2023
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