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Natasha MHinBrain LabsA Writer’s Tool to Reimagine Your LifeHow to use a journey map to write your life storiesFeb 2223
Jonathan LaudicinaFind Better Architecture — Here’s a (Touchpoint) MapAlign improvement efforts with moments-that-matter. Touchpoints are powerful levers in the digital transformation toolkit.Aug 8, 20236Aug 8, 20236
Nina RachalParamount+ Features Redesign ProjectHow to improve the Paramount+ app’s features to make them more personalized.Jun 5Jun 5
AtarodoHow to Create Customer Journey MapsAccording to the Baymard institute Cart Abandonment Stats, nearly 70 percent of online shoppers abandoned their carts in 2021. Why would a…Mar 10, 20236Mar 10, 20236
Raluca N.inThe Invisible DesignA trip to delight: customer journey mappingCustomer journey mapping (CJM) is a powerful tool that enables organizations to understand and improve the customer experienceJun 28
Natasha MHinBrain LabsA Writer’s Tool to Reimagine Your LifeHow to use a journey map to write your life storiesFeb 2223
Jonathan LaudicinaFind Better Architecture — Here’s a (Touchpoint) MapAlign improvement efforts with moments-that-matter. Touchpoints are powerful levers in the digital transformation toolkit.Aug 8, 20236
Nina RachalParamount+ Features Redesign ProjectHow to improve the Paramount+ app’s features to make them more personalized.Jun 5
AtarodoHow to Create Customer Journey MapsAccording to the Baymard institute Cart Abandonment Stats, nearly 70 percent of online shoppers abandoned their carts in 2021. Why would a…Mar 10, 20236
SogolyticsEmployee Journey Map Metrics That MatterYou’ve probably heard that repetitive slogan the real estate industry uses to highlight what they value most: Location, location, location…May 21
Alex StolzoffinBootcampDesign Thinking, Empathy Maps, Journey Maps, and how they are interconnected🔗You’ve probably heard of empathy maps and journey maps, but never talked about how they’re interconnectedMar 1, 2021
