Michael HolfordinILLUMINATION’S MIRROROn The Threshold Of A RevelationFrank Glen comes to see Jonathan at the hospital Mar 11Mar 11
Arslan MirzainLevel Up Coding5 Signs Programming Isn’t for YouWhen “Hello, World!” feels like rocket science.Feb 19Feb 19
Almohannad AlsbeaiMoments of Truth (MOT)Preface Have you ever wondered how the value of products or services is created in consumers’ minds? When you receive any service from a…Aug 28, 2023Aug 28, 2023
Shep HykenWhat Mixed Signals Do You Send Your Customers?I read Jan Carlzon’s book, Moments of Truth, many years ago. It was one of the most powerful customer service and experience books at the…Aug 17, 2022Aug 17, 2022
Donna BlockThe Red Clay Strays’ Album, Moment Of Truth“These songs have a lot of moral fiber to them that we hold very close to us and hits on everything a great album should. There are songs…Apr 26, 20221Apr 26, 20221
AuroraSTOP! Here’s something to ruminate.Well, on a random Sunday afternoon around 2 pm, when I settled with a nice cup of ice tea staring into the void before me, an unsettling…Oct 8, 2021Oct 8, 2021
