QDegrees ServicesWhat Are the Best Channels for Conducting NPS Surveys?Net promoter score is a metric popular for gauging customer satisfaction and loyalty in the simplest way possible. It simply puts your…Jun 25
Umut KocatasNet Promoter Score (NPS) & Sentiment Analysis and ApplicationHello everyone ! In this article I will first talk about the Net Promoter Score method. Then, I will explain Sentiment Analysis with an…Mar 5
SogolyticsThe Ultimate Guide to NPS: Everything You Need to KnowAs a growth-focused business leader, you are already invested in tracking plenty of CX metrics. But should Net Promoter Score (NPS®) be on…Jun 20Jun 20
Kim Witten, PhDinUX Collective10 reasons why NPS is BS (and what you can do about it)This popular business metric is hurting you.Feb 53Feb 53
Ngan NguyeninFormo Web3 InsightsWhat is NPS (Net Promoter Score)? How to track them?Positive customer experiences are essential for successful brand-customer relationships, and NPS provides a valuable tool for tracking…Jun 4Jun 4
QDegrees ServicesWhat Are the Best Channels for Conducting NPS Surveys?Net promoter score is a metric popular for gauging customer satisfaction and loyalty in the simplest way possible. It simply puts your…Jun 25
Umut KocatasNet Promoter Score (NPS) & Sentiment Analysis and ApplicationHello everyone ! In this article I will first talk about the Net Promoter Score method. Then, I will explain Sentiment Analysis with an…Mar 5
SogolyticsThe Ultimate Guide to NPS: Everything You Need to KnowAs a growth-focused business leader, you are already invested in tracking plenty of CX metrics. But should Net Promoter Score (NPS®) be on…Jun 20
Kim Witten, PhDinUX Collective10 reasons why NPS is BS (and what you can do about it)This popular business metric is hurting you.Feb 53
Ngan NguyeninFormo Web3 InsightsWhat is NPS (Net Promoter Score)? How to track them?Positive customer experiences are essential for successful brand-customer relationships, and NPS provides a valuable tool for tracking…Jun 4
Manoj KumarRegression Analysis for Net Promoter Score (NPS)NOTE: This article is the part of ‘Harnessing Net Promoter Score (NPS): Turning Customer Satisfaction into Success’ article. However, the…Oct 21, 2023
Laszlo CsomorWhy Would Anyone Still Use the Net Promoter Score in 2024?Reviving the Net Promoter Score: Enhancing Customer Feedback for Modern BusinessMay 4
Vikram GoyalinUX CollectiveA comprehensive guide to using Net Promoter Score (NPS)As a Product manager at a fast growing SAAS startup, the most enriching part of my job is to deeply understand our customers. Usage data…Feb 23, 20221
