Odette JansenNPS is not a great tool for measuring product success, here’s why.NPS, ie. Net Promoter Score is a metric used to measure the customer’s experience of your product. There are many different ways to measure…Jan 12, 20231
InSales OutcomesbyHernan VeraFixing Net Promoter Score Frustration7 Common Frustrations of Fixing NPS ScoresOct 18, 2021
InAnalytics VidhyabyChris MahoneyPlotting NPS DataA Step-by-Step Walkthrough for Plotting NPS Data using GGPlotJan 29, 2020Jan 29, 2020
Ezekiel RudickHug Your Haters (Even If They Don’t Hug You Back)This post originally appears on the AskNicely blog. Check it out here.Sep 21, 2017Sep 21, 2017
EmolyticsNet Promoter Score (NPS): the customer loyalty KPIAll you need to know about the Net Promoter Score. Find out how this KPI can be a very effective tool for raising customer loyalty towards…Jun 9, 2017Jun 9, 2017
Odette JansenNPS is not a great tool for measuring product success, here’s why.NPS, ie. Net Promoter Score is a metric used to measure the customer’s experience of your product. There are many different ways to measure…Jan 12, 20231
InSales OutcomesbyHernan VeraFixing Net Promoter Score Frustration7 Common Frustrations of Fixing NPS ScoresOct 18, 2021
InAnalytics VidhyabyChris MahoneyPlotting NPS DataA Step-by-Step Walkthrough for Plotting NPS Data using GGPlotJan 29, 2020
Ezekiel RudickHug Your Haters (Even If They Don’t Hug You Back)This post originally appears on the AskNicely blog. Check it out here.Sep 21, 2017
EmolyticsNet Promoter Score (NPS): the customer loyalty KPIAll you need to know about the Net Promoter Score. Find out how this KPI can be a very effective tool for raising customer loyalty towards…Jun 9, 2017
NicereplyAn Easy Way to Resolving Any Support TicketA case study by General Electric Informational Services found that using clearer language in user manuals lead to 125 fewer customer calls…Sep 29, 20161
