IneWardsbyeWardsChaos To Organized: Automation in Multi-Channel Customer EngagementImagine trying to engage in a conversation with someone who constantly switches between multiple languages. This is the challenge brands…Nov 14
Crack FAANGUnraveling the Future of Retail: A Dive into Digital Channels and Market SegmentationThe retail landscape is undergoing a monumental shift, propelled by the integration of digital channels into the traditional…Jul 101
Jean-Phillippe Frederick WijnholdsThe 5 Biggest Mistakes You’re Making with Omni-Channel Marketing (and How to Fix Them)The 5 Biggest Mistakes You’re Making with Omni-Channel Marketing (and How to Fix Them)Apr 25, 2023Apr 25, 2023
Sam PrabhakaranTranscending from Omni Channel to Zero Channel. The New Paradigm in CX.Is your customer churn rate giving you sleepless nights?Apr 30, 2021Apr 30, 2021
IneWardsbyeWardsChaos To Organized: Automation in Multi-Channel Customer EngagementImagine trying to engage in a conversation with someone who constantly switches between multiple languages. This is the challenge brands…Nov 14
Crack FAANGUnraveling the Future of Retail: A Dive into Digital Channels and Market SegmentationThe retail landscape is undergoing a monumental shift, propelled by the integration of digital channels into the traditional…Jul 101
Jean-Phillippe Frederick WijnholdsThe 5 Biggest Mistakes You’re Making with Omni-Channel Marketing (and How to Fix Them)The 5 Biggest Mistakes You’re Making with Omni-Channel Marketing (and How to Fix Them)Apr 25, 2023
Sam PrabhakaranTranscending from Omni Channel to Zero Channel. The New Paradigm in CX.Is your customer churn rate giving you sleepless nights?Apr 30, 2021
Tripti.Writes5 Brands That Are Doing Omnichannel CX RightAt its essence, omnichannel is known as an approach which offers customers an integrated customer experience. The customers, irrespective…May 1, 2020
InSIU Alumni AssociationbySIU Alumni AssociationSalukis in Business — Scott SchmittOwner/Partner, The Schmitt Collective; B.A. 1992 — Visual Communications, School of Art and Design; College of Liberal ArtsMar 25, 2019
InConversation by iAdvizebyLudivine KasteleynCross-channel, multi-channel & omni-channel: what is the difference?Today, customers have access to a variety of offline and online channels (stores, messaging apps, connected objects, etc.) They can now…Jan 16, 2019
